Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
References
Timeline
Generic

AJIA YUSUF BISOYE

London,Modern

Summary

Versatile professional with strong expertise in Microsoft applications, including Word, Excel, and PowerPoint. Demonstrates exceptional leadership potential, punctuality, and communication proficiency while excelling in fast-paced environments. Adept at fostering responsive engagement and multidisciplinary teamwork, ensuring health and safety compliance and delivering constructive feedback. Skilled in customer relations with a decisive approach to decision-making, complemented by tolerance, patience, and good physical stamina. Committed to driving team success through collaborative efforts and maintaining high standards of operational excellence.

Overview

7
7
years of professional experience
6040
6040
years of post-secondary education

Work History

Crew member

McDonald's
West Croydon
10.2023 - 04.2025
  • Handled cash and card transactions, ensuring accurate change was given.
  • Achieved customer satisfaction by providing efficient service and addressing inquiries.
  • Managed time effectively to fulfill numerous orders simultaneously.
  • Assisted in stock replenishment to maintain sufficient supply of ingredients.
  • Supplied detailed information about menu items when asked by customers.
  • Ensured customer satisfaction by providing prompt and friendly service.
  • Balanced multitasking ability to handle orders, payments, and queries simultaneously.
  • Enhanced dining experience by maintaining a clean and tidy dining area.
  • Demonstrated flexibility in work hours covering both opening and closing shifts.
  • Participated actively in staff meetings contributing ideas for operational improvements.
  • Worked efficiently under pressure maintaining composure during busy meal times.

Team leader supervisor

Fintrade Solution Limited
07.2022 - 07.2023
  • Negotiated win-win solutions for improved customer relationships and successful recoveries.
  • Fostered a positive work culture by promoting open dialogue and transparency.
  • Cultivated an atmosphere of mutual respect and cooperation among team members, contributing towards better teamwork.
  • Improved customer satisfaction with proactive handling of complaints and queries.
  • Improved customer satisfaction with sensitive handling of difficult situations.
  • Tracked overdue accounts, facilitated swift action towards resolution.
  • Maintained professional communication at all times, upheld company reputation.
  • Achieved high rate of successful recoveries with effective negotiation skills.
  • Conducted thorough risk assessments to aid decision-making processes in loan approvals.
  • Utilized legal knowledge to ensure adherence to regulations during recoveries.
  • Identified areas of improvement, implementing changes accordingly.
  • Facilitated training sessions for skill development amongst employees.
  • Provided training to junior officers, contributed positively to team performance.

Team leader

Finnew Fintech Nigeria
12.2021 - 05.2022
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Increased team cohesion by implementing regular feedback sessions.
  • Implemented new working methods which improved overall efficiency of the team operations.
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Introduced innovative solutions which maximized output without compromising quality.
  • Prioritized tasks according to urgency and importance, optimizing workload allocation among team members.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.

Event coordinator

La Campagne Tropicana Forest, River & Beach Resort
Lagos State, Nigeria
03.2020 - 10.2021
  • Generated publicity for the events through effective use of social media platforms.
  • Developed engaging marketing materials to boost event attendance.
  • Handled unforeseen challenges smoothly, ensuring minimal disruption to the event flow.
  • Facilitated smooth running of events by coordinating all logistical elements.
  • Maintained a safe environment, prioritizing attendee welfare at all times.
  • Managed vendor relationships to ensure best value for money.
  • Implemented creative décor ideas for enhanced aesthetic appeal of events.

Masseur & body therapist

Aloha Hotel & Resort
01.2018 - 01.2020
  • Ensured strict adherence to professional ethics, promoting trust among clients.
  • Incorporated reflexology into sessions helping improve clients' overall well being by balancing the body's energy pathways.
  • Assessed client conditions through careful consultation, resulting in tailored treatments.
  • Educated clients on post-massage care and body wellness for improved health.
  • Promoted holistic well being with the application of therapeutic massages.
  • Maintained professional and clean working environment, ensuring customer comfort.

Education

Master of Arts - Applied Theatre: Social Justice, Politics & Performance

University of East London
London
09.2023 - 09.2024

Bachelor of Arts - Performing Arts

University of Ilorin
Ilorin/Nigeria
/2014 - 01.2018

Secondary School Certificate Examination - Arts

Omolaja Sodipo Mem. Ang. School
Ogun/Nigeria
/2007 - 01.2013

Primary School Certificate Examination -

Children High School
Nigeria
/2001 - 01.2007

Skills

  • Proficient in all Microsoft applications (Word, Excel & PowerPoint)
  • Leadership potential
  • Punctuality
  • Communication proficiency
  • Fast-Paced work adaptability
  • Responsive engagement
  • Good physical stamina
  • Constructive feedback
  • Team player and multidisciplinary teamwork
  • Health and Safety Compliance
  • Good customer relations
  • Decisive decision-making
  • Tolerance and patience

Personal Information

  • Place of birth: Ogun State
  • Date of birth: 03/29/96
  • Gender: Male
  • Nationality: Nigerian
  • Marital status: Married

Affiliations

  • Music
  • Football
  • Travelling
  • Reading

References

References available upon request.

Timeline

Crew member

McDonald's
10.2023 - 04.2025

Master of Arts - Applied Theatre: Social Justice, Politics & Performance

University of East London
09.2023 - 09.2024

Team leader supervisor

Fintrade Solution Limited
07.2022 - 07.2023

Team leader

Finnew Fintech Nigeria
12.2021 - 05.2022

Event coordinator

La Campagne Tropicana Forest, River & Beach Resort
03.2020 - 10.2021

Masseur & body therapist

Aloha Hotel & Resort
01.2018 - 01.2020

Bachelor of Arts - Performing Arts

University of Ilorin
/2014 - 01.2018

Secondary School Certificate Examination - Arts

Omolaja Sodipo Mem. Ang. School
/2007 - 01.2013

Primary School Certificate Examination -

Children High School
/2001 - 01.2007

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AJIA YUSUF BISOYE