Niamh Coffey
Great Barr
Summary
Highly skilled professional with expertise in social media, Microsoft Office, and point of sale systems. Demonstrates strong team collaboration, self-motivation, and effective communication. Adept at customer interaction, multitasking, and cash handling. Committed to leveraging skills for career growth in a dynamic environment.
Overview
6
6
years of professional experience
Work history
Customer Service Assistant
LIDL
03.2022 - 06.2026
- Unpacked stock upon delivery, provided customer service on tills, assisted customers with queries and located items, ensured shelves were stocked and visually appealing, cleaned store at end of day for next shift.
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Managed time efficiently during peak hours to limit customer waiting periods.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Provided exceptional levels of customer service consistently; creating loyal customers .
Seasonal store assistant
JD Sports
09.2021 - 02.2022
- Seasonal store assistant for the Christmas period. Greeting all customers as they enter the store, assisting customers with any queries, checking if items are in stock both in our store and others stores in the area, filling stock to JD guild lines, checking prices, keeping my allocated area clean, tidy and ready for sale.
- (Christmas position)
- Maintained store cleanliness for an appealing shopping environment.
Sandwich artist
Subway ICC
03.2020 - 08.2020
- Served customers and prepared ingredients while maintaining cleanliness in shop and kitchen areas, adhering to health and safety food hygiene and subway guidelines.
- Exhibited proficiency in using various kitchen equipment safely, reducing workplace accidents.
- Delivered high-quality food preparation with attention to detail and presentation.
- Managed food waste effectively; recycled or composted appropriate items promptly.
- Followed company guidelines for safe handling and storage of food items, minimising risk of contamination.
Education
Functional skills level 2 and 3 - Maths and English
Sandwell College
Birmingham07.2019
City and guilds level 1 - Animal care
Sandwell College
Birmingham07.2019
VTCT level 1 - Hair and beauty skills
Sandwell College
Birmingham07.2020
LBS/ABT complete - Nail technician course
Little School of Beauty
Birmingham03.2022
VTCT level 1 - Nail technician course
Sandwell College
Birmingham07.2023
VTCT Level 2 - Beauty
Sandwell College
Birmingham07.2025
VTCT Level 3 - Nail technician course
Sandwell College
Birmingham07.2026
Skills
- Point of sale systems
- Cash handling and processing
- Customer interaction
- Multitasking ability
- Effective communication
- Team collaboration
- Problem solving
- Self-motivation
- Microsoft Office expertise
- Social media proficiency
References
References available on request.
Interests and hobbies
I am crazy about Nail art and my aim is to have my own nail technician business in the future. I love to go out with my friends and enjoy the cinema and reading. I like to sketch and occasionally paint. I am a creative person and like lots of different crafts. I also enjoy computer gaming.
Timeline
Customer Service Assistant
LIDL
03.2022 - 06.2026
Seasonal store assistant
JD Sports
09.2021 - 02.2022
Sandwich artist
Subway ICC
03.2020 - 08.2020
Functional skills level 2 and 3 - Maths and English
Sandwell College
City and guilds level 1 - Animal care
Sandwell College
VTCT level 1 - Hair and beauty skills
Sandwell College
LBS/ABT complete - Nail technician course
Little School of Beauty
VTCT level 1 - Nail technician course
Sandwell College
VTCT Level 2 - Beauty
Sandwell College
VTCT Level 3 - Nail technician course
Sandwell College