Customer Service Assistant
Solange Bakery
Scarborough/Wykeham
09.2024 - 02.2025
- Communicated effectively with colleagues and customers to create an efficient and welcoming environment.
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Offered helpful advice on product selection, leading to increased sales.
- Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
- Improved efficiency at checkout by mastering POS system operations quickly.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Consistently for maintained standards of cleanliness, food hygeine awareness and personal presentation.
- Organised and set up bakery stock and display shelves neatly to maintian the overall appearance of the shop floor.
- Regular and consistent clean down of shop and display areas.
- Showcased strong communication skills when serving and processing customer orders.
- Cash handling, digitial card processing and use of EPOS til system
