Summary
Overview
Work History
Education
Skills
Awards
Custom Section
Timeline
Hi, I’m

Niamh Brolly

Niamh Brolly

Summary

Hi, my name is Niamh! I am a hardworking reliable person with excellent communication skills with plenty of years of hospitality and retail experience. I am a very optimistic person and love working with the public. I am Flexible with hours and used to working morning and late hour shifts if required to meet the needs of the business. I am experienced in several areas including bar, restaurant, retail, barista and care. I work confidently with customers and other members of staff. Able to work as part of a team and on my own.

Overview

8
years of professional experience

Work History

Walled City Brewery

Waitress + Bar Staff
07.2024 - 05.2026

Job overview

  • Working with Customers from wedding guests to in-house guests.
  • Taking food and drink orders.
  • Opening Wine Bottles at the tables and pouring for guests.
  • Ensured cleanliness of tables and chairs for guest comfort.
  • Keeping the bar fully stocked with beverages.
  • Organisation for either shift on the restaurant floor or behind the bar whichever will befall that night.
  • Managed cash transactions accurately during service.

Bishops Gate Hotel

Food & Beverage Assistant
03.2024 - 08.2024

Job overview

  • Cash Handling.
  • Greeting Guests as they arrive to the hotel.
  • Directing guests to their assigned seating.
  • Delivering Food and drinks throughout the Wig and Gown Areas of the Restaurant.
  • Resetting Tables.
  • Wearing the appropriate uniform.
  • Room Service.

Synge & Byrne

Barista
06.2022 - 01.2024

Job overview

  • Knowledge and trained in coffee and food preparation.
  • Opening and Closing duties such as cleaning and stock.
  • Working with customers.
  • Washing dishes.
  • Cash Handling.
  • Clearing Tables.

Shoezone

Store Manager
10.2021 - 04.2022

Job overview

  • Looked after the Staff and the monthly rota.
  • Support and Develop the team that I had.
  • Handled any customers queries, complaints, returns/refunds.
  • Manage delivery and Stock.
  • Maintained Standards of housekeeping within the store and Covid-19 Guidelines for a safer environment for staff and Customers.

Yellow Yard

Supervisor
12.2019 - 10.2021

Job overview

  • Help Train new volunteer staff.
  • Helped opening and closing the shop.
  • Steamed new items that came into delivery.
  • Handled cash and card payments.

Clintons

Sales Assistant
10.2019 - 10.2021

Job overview

  • Handled cash and card Purchases.
  • Working with customers.
  • Following tasks given by staff leaders on shift.
  • Worked through both the busy seasons of Christmas and even through the spells in which would have been quiet but filled with stock duties.

Taboo Donut

Sales Assistant
03.2019 - 08.2019

Job overview

  • Handled cash and card Purchases.
  • Working with customers.
  • Following tasks given by staff leaders on shift.
  • Worked in a small stall and took charge of stock of donuts that were delivered and the end of day stock in which were being sent back to the bakery for wastage.

Peacocks

Sales Assistant
10.2018 - 08.2019

Job overview

  • Handled cash and card Purchases.
  • Working with customers.
  • Following tasks given by staff leaders on shift.
  • Worked through both the busy seasons of Christmas and even through the spells in which would have been quiet but filled with stock duties.

Education

North West Regional College

Level 3 from Creative Digital Media Production
01-2025

University Overview

GPA: MMP

North West Regional College

BTEC Level 3 Certificate from Information Technology (IT)
01-2019

University Overview

GPA: MPP

St Mary's College

English
01-2017

University Overview

GPA: C

St Mary's College

BTEC Level 2 from Principles of Science
01-2017

University Overview

GPA: PASS

St Mary's College

History
01-2017

University Overview

GPA: D

St Mary's College

ASDAN Level 2 from Problem Solving
01-2016

University Overview

GPA: B

St Mary's College

ASDAN Level 2 from Working with others
01-2016

University Overview

GPA: B

St Mary's College

ASDAN Level 2 from Improving own learning performance
01-2016

University Overview

GPA: B

St Mary's College

Technology & Design
01-2016

University Overview

GPA: D

St Mary's College

Math
01-2015

University Overview

GPA: C

Skills

  • Customer service
  • Cash handling
  • Food preparation
  • Order processing
  • Team collaboration
  • Time management
  • Problem solving
  • Stock management
  • Positive communication

Awards

Awards
  • Enterprise and Entrepreneurship, 2025-01-01
  • Enhancing the Schools Reputation, 2019-06-01
  • 100 hours Millennium Volunteer with Headlines NI, 2016-01-01

Custom Section

Custom Section
  • Deanfield Care home, Sacred Heart Primary School
  • The City Hotel

Timeline

Waitress + Bar Staff
Walled City Brewery
07.2024 - 05.2026
Food & Beverage Assistant
Bishops Gate Hotel
03.2024 - 08.2024
Barista
Synge & Byrne
06.2022 - 01.2024
Store Manager
Shoezone
10.2021 - 04.2022
Supervisor
Yellow Yard
12.2019 - 10.2021
Sales Assistant
Clintons
10.2019 - 10.2021
Sales Assistant
Taboo Donut
03.2019 - 08.2019
Sales Assistant
Peacocks
10.2018 - 08.2019
St Mary's College
Math
St Mary's College
Technology & Design
St Mary's College
ASDAN Level 2 from Improving own learning performance
St Mary's College
ASDAN Level 2 from Working with others
St Mary's College
ASDAN Level 2 from Problem Solving
St Mary's College
History
St Mary's College
BTEC Level 2 from Principles of Science
St Mary's College
English
North West Regional College
BTEC Level 3 Certificate from Information Technology (IT)
North West Regional College
Level 3 from Creative Digital Media Production
Niamh Brolly