Niamh Brolly
Derry
Summary
Hi, my name is Niamh! I am a hardworking reliable person with excellent communication skills with plenty of years of hospitality and retail experience. I am a very optimistic person and love working with the public. I am Flexible with hours and used to working morning and late hour shifts if required to meet the needs of the business. I am experienced in several areas including bar, restaurant, retail, barista and care. I work confidently with customers and other members of staff. Able to work as part of a team and on my own.
Overview
8
8
years of professional experience
Work History
Waitress + Bar Staff
Walled City Brewery
07.2024 - 05.2026
- Working with Customers from wedding guests to in-house guests.
- Taking food and drink orders.
- Opening Wine Bottles at the tables and pouring for guests.
- Ensured cleanliness of tables and chairs for guest comfort.
- Keeping the bar fully stocked with beverages.
- Organisation for either shift on the restaurant floor or behind the bar whichever will befall that night.
- Managed cash transactions accurately during service.
Food & Beverage Assistant
Bishops Gate Hotel
03.2024 - 08.2024
- Cash Handling.
- Greeting Guests as they arrive to the hotel.
- Directing guests to their assigned seating.
- Delivering Food and drinks throughout the Wig and Gown Areas of the Restaurant.
- Resetting Tables.
- Wearing the appropriate uniform.
- Room Service.
Barista
Synge & Byrne
06.2022 - 01.2024
- Knowledge and trained in coffee and food preparation.
- Opening and Closing duties such as cleaning and stock.
- Working with customers.
- Washing dishes.
- Cash Handling.
- Clearing Tables.
Store Manager
Shoezone
10.2021 - 04.2022
- Looked after the Staff and the monthly rota.
- Support and Develop the team that I had.
- Handled any customers queries, complaints, returns/refunds.
- Manage delivery and Stock.
- Maintained Standards of housekeeping within the store and Covid-19 Guidelines for a safer environment for staff and Customers.
Supervisor
Yellow Yard
12.2019 - 10.2021
- Help Train new volunteer staff.
- Helped opening and closing the shop.
- Steamed new items that came into delivery.
- Handled cash and card payments.
Sales Assistant
Clintons
10.2019 - 10.2021
- Handled cash and card Purchases.
- Working with customers.
- Following tasks given by staff leaders on shift.
- Worked through both the busy seasons of Christmas and even through the spells in which would have been quiet but filled with stock duties.
Sales Assistant
Taboo Donut
03.2019 - 08.2019
- Handled cash and card Purchases.
- Working with customers.
- Following tasks given by staff leaders on shift.
- Worked in a small stall and took charge of stock of donuts that were delivered and the end of day stock in which were being sent back to the bakery for wastage.
Sales Assistant
Peacocks
10.2018 - 08.2019
- Handled cash and card Purchases.
- Working with customers.
- Following tasks given by staff leaders on shift.
- Worked through both the busy seasons of Christmas and even through the spells in which would have been quiet but filled with stock duties.
Education
Level 3 - Creative Digital Media Production
North West Regional College
01-2025
BTEC Level 3 Certificate - Information Technology (IT)
North West Regional College
01-2019
English -
St Mary's College
01-2017
BTEC Level 2 - Principles of Science
St Mary's College
01-2017
History -
St Mary's College
01-2017
ASDAN Level 2 - Problem Solving
St Mary's College
01-2016
ASDAN Level 2 - Working with others
St Mary's College
01-2016
ASDAN Level 2 - Improving own learning performance
St Mary's College
01-2016
Technology & Design -
St Mary's College
01-2016
Math -
St Mary's College
01-2015
Skills
- Customer service
- Cash handling
- Food preparation
- Order processing
- Team collaboration
- Time management
- Problem solving
- Stock management
- Positive communication
Awards
- Enterprise and Entrepreneurship, 2025-01-01
- Enhancing the Schools Reputation, 2019-06-01
- 100 hours Millennium Volunteer with Headlines NI, 2016-01-01
Custom Section
- Deanfield Care home, Sacred Heart Primary School
- The City Hotel
Timeline
Waitress + Bar Staff
Walled City Brewery
07.2024 - 05.2026
Food & Beverage Assistant
Bishops Gate Hotel
03.2024 - 08.2024
Barista
Synge & Byrne
06.2022 - 01.2024
Store Manager
Shoezone
10.2021 - 04.2022
Supervisor
Yellow Yard
12.2019 - 10.2021
Sales Assistant
Clintons
10.2019 - 10.2021
Sales Assistant
Taboo Donut
03.2019 - 08.2019
Sales Assistant
Peacocks
10.2018 - 08.2019
Level 3 - Creative Digital Media Production
North West Regional College
BTEC Level 3 Certificate - Information Technology (IT)
North West Regional College
English -
St Mary's College
BTEC Level 2 - Principles of Science
St Mary's College
History -
St Mary's College
ASDAN Level 2 - Problem Solving
St Mary's College
ASDAN Level 2 - Working with others
St Mary's College
ASDAN Level 2 - Improving own learning performance
St Mary's College
Technology & Design -
St Mary's College
Math -
St Mary's College