Nelly Thorn
Bude,Cornwall
Summary
I am an organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. I work well in fast-paced environments with demanding objectives for service and quality, which has helped me to learn great organisation skills. I'm dedicated and hardworking with internal drive to deliver excellence. I am focused and work well in teams when it comes to problem solving.
Overview
4
4
years of professional experience
Work history
Waitress
Crooklets Beach Cafe
Bude, Cornwall
2022.02 - Current
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
- Maintained bar stocks, replenishing daily as necessary.
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
- Refused drinks service to guests without appropriate proof of age.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Food runner
Potters Bude
Bude, Cornwall
2019.08 - 2020.03
- Ensured meticulous table setting, using symmetry to create balance between table items.
- Utilised electronic till and ordering systems to process food orders per shift with zero error.
- Served food and beverages to customers whilst encapsulating company's brand tone and style.
- Regularly inspected and cleaned bathroom areas, managing and recording incidents as they arose.
Education
A-Levels - Art and Design
Budehaven Community School
Bude 10/2020 - 05/2022
A-Levels - Photography
Budehaven Community School
Bude 10/2020 - 05/2022
A-Levels - Health and Social Care
Budehaven Community School
Bude 10/2020 - 05/2022
Skills
- Organised and reliable
- Extensive hospitality background
- Order recall
- Problem solving
- Expert multitasker
- Upbeat, outgoing and positive
- Suggestive selling
- Excellent time keeper
- Cleaning requirements
- Health and Safety awareness
- Exemplary hygiene standards
Timeline
Waitress
Crooklets Beach Cafe
2022.02 - Current
Food runner
Potters Bude
2019.08 - 2020.03
A-Levels - Art and Design
Budehaven Community School
10/2020 - 05/2022
A-Levels - Photography
Budehaven Community School
10/2020 - 05/2022
A-Levels - Health and Social Care
Budehaven Community School
10/2020 - 05/2022