Kieran Collick
Sherness,Kent
Summary
I am a organised Team Leader with 10 years of experience. I Build positive rapport, inspires trust and guides teams to achieve organisational goals. Strong facilitator, trainer and mentor. I am good at decision making and lead a small team of staff to ensure service users get the quality of care they deserve to meet their care needs. As a Team leader I have a duty to ensure that all documents have been completed correctly, in a timely manor and ensure all documents are filled correctly. I am a quick Learner and put 100% effort into all that i do. I am willing to learn and gain qualifications where I can. I have recently passed my nvq Level 5 in management.
Overview
10
10
years of professional experience
12097
12097
years of post-secondary education
Work History
Team leader
Barton Court Care Home
Sheerness, Kent
04.2022 - Current
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Reduced staff turnover with an effective motivation strategy.
- Encouraged open communication, fostering a positive work culture.
- Implemented new working methods which improved overall efficiency of the team operations.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Fostered a high-performing environment to drive productivity and quality.
- Developed strategies for improved performance level across the team.
- Increased team cohesion by implementing regular feedback sessions.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Delegated tasks to make best use of individuals' skills.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Led shifts and motivate the team
- Fostered positive employee relationships through communication, training and coaching.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Senior support worker
Pcas Kent
Sheerness, Kent
11.2019 - 04.2022
- Administered medication as per prescriptions ensuring correct dosage at the right times.
- Negotiated solutions to conflicts between service users, maintaining harmony within facility.
- Managed challenging behaviours of clients, resulting in a safer environment.
- Collaborated closely with families of clients for provision of personalised care plans.
- Escorted clients on external trips or appointments ensuring they received required services.
- Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
- Led team meetings aimed at improving service delivery across organisation.
- Developed comprehensive care plans for enhanced client wellbeing.
- Promoted autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
- Facilitated community involvement for clients, contributing to increased social skills.
- Provided exceptional emotional support to clients, leading to improved mental health.
- Participated in regular training sessions keeping knowledge and skills current.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Maintained accurate records of client progress to ensure continuity of care.
- Delivered tailored therapeutic interventions to improve client's quality of life.
- Coordinated effectively with medical professionals for superior patient care.
- Protected confidentiality of client information according to Data Protection Act regulations.
- Fostered dignity and respect in all interactions with clients, enhancing their overall experience.
- Implemented safeguarding procedures diligently, fostering a secure environment.
- Conducted risk assessments consistently, minimising potential hazards.
- Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
- Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
- Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.
- Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.
- Adopted person-centred approach in all aspects of care-giving.
- Worked collaboratively with other support workers to maintain holistic care for clients.
- Empowered service users to remain as independent as possible and retain sense of identity.
- Supervised patients during outings and physical activities, promoting dignity and independence.
- Administered medication to safeguard health and wellbeing.
- Assisted patients with daily personal, hygiene and incontinence care.
- Helped patients to take medication as prescribed by medical professionals.
- Administered oral and topical medication following instructions from medical personnel.
- Developed and implemented cohesive care plans for patients according to individual needs.
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Reported on patients' health and mobility progress, maintaining excellent continuity of care.
- Promoted community engagement and sense of belonging.
Emergency Medical Advisor
South East Coast Ambulance Service
Maidstone, Kent
04.2019 - 10.2019
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Team leader
Barton Court Care Home
Sheerness, Kent
12.2014 - 04.2019
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Reduced staff turnover with an effective motivation strategy.
- Introduced innovative solutions which maximised output without compromising quality.
- Encouraged open communication, fostering a positive work culture.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Fostered a high-performing environment to drive productivity and quality.
- Developed strategies for improved performance level across the team.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Increased team cohesion by implementing regular feedback sessions.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Delegated tasks to make best use of individuals' skills.
- Coached team members through new or difficult workflows.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Led shifts and motivated team to drive sales.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Led performance reviews and tailored employee feedback to facilitate professional development.
Education
GCSEs - English Language
Isle of Sheppey Academy
Kent GCSEs - English Literature
Isle of Sheppey Academy
Sheerness, KentGCSEs - Maths
Isle of Sheppey Academy
Sheerness, KentGCSEs - ICT
Isle of Sheppey Academy
Sheerness, KentBtec - Applied Science
Isle of Sheppey Academy
Sheerness, KentBetec level 2 Diploma - Health and Social Care
Isle of Sheppey Academy
Sheerness, KentBtec Level 3 Diploma - Health and Social Care
Oasis Academy Isle of Sheppey
Sheerness, KentNVQ Level 5 - Leadership in Health and Social Care
Barton Court Care Home
Sheerness, KentCertificate of Higher Education - Principles in End of Life Care
Barton Court Care Home
Sheerness, KentCertificate of Higher Education - Safe Handling of Medication in Health and Social Care
Barton Court Care Home
Sheerness, KentSkills
- Risk assessment knowledge
- Decisive decision-making
- Tolerance and patience
- Communication excellence
- Constructive criticism
- Knowledge sharing
- Policy implementation and enforcement
- Training and Development
- Process Improvement
- Performance appraisals
- Staff appraisals
- Staff management
- Priority management
- Task delegation
- Task prioritising
- Leadership skills
- Team Leadership
- Interpersonal communication
- Resourcefulness
Affiliations
- Boating
- Going yo the Cinema
- Going to the Theatre
- Swimming
- Formula 1
- Spending time with family
Timeline
Team leader
Barton Court Care Home
04.2022 - Current
Senior support worker
Pcas Kent
11.2019 - 04.2022
Emergency Medical Advisor
South East Coast Ambulance Service
04.2019 - 10.2019
Team leader
Barton Court Care Home
12.2014 - 04.2019
GCSEs - English Language
Isle of Sheppey Academy
GCSEs - English Literature
Isle of Sheppey Academy
GCSEs - Maths
Isle of Sheppey Academy
GCSEs - ICT
Isle of Sheppey Academy
Btec - Applied Science
Isle of Sheppey Academy
Betec level 2 Diploma - Health and Social Care
Isle of Sheppey Academy
Btec Level 3 Diploma - Health and Social Care
Oasis Academy Isle of Sheppey
NVQ Level 5 - Leadership in Health and Social Care
Barton Court Care Home
Certificate of Higher Education - Principles in End of Life Care
Barton Court Care Home
Certificate of Higher Education - Safe Handling of Medication in Health and Social Care
Barton Court Care Home
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