Neena P Jayan
Watford,Hertfordshire
Summary
Energetic and outgoing professional with dedication to enhancing positive work culture. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Hospitality assistant
Burford House Care Home
Chorleywood, Hertfordshire
2023.06 - Current
- Provide exceptional service to residents, families and visitors.
- Assisting with food and beverage service.
- Maintained strict adherence to health and safety regulations whilst handling food and beverages.
- Kept dining and kitchen area clean to create positive first impressions.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Participating in activities promoting resident engagement.
Medical transcriptionist
SH Medical Centre
Kottayam, Kerala, India
2021.12 - 2022.11
- Enhanced patient care by transcribing medical reports accurately and promptly.
- Streamlined workflow for physicians by delivering timely transcription services.
- Ensured confidentiality of patient records.
- Used specialized software proficiently, increasing overall transcription speed and quality.
- Transcribed dictations to create detailed medical reports for doctor's review.
- Supported administrative staff, ensuring smooth operation of medical office.
Medical transcriptionist
KIMS Belle Rose Hospital
Kottayam, Kerala, India
2018.03 - 2021.09
- Streamlined workflow for physicians by delivering timely transcription services.
- Boosted data accuracy with meticulous proofreading of transcribed documents.
- Ensured confidentiality of patient records.
- Transcribed dictations to create detailed medical reports for doctor's review.
- Provided accurate transcription services, contributing to efficient hospital administration.
- Used specialized software proficiently, increasing overall transcription speed and quality.
Education
Master of Business Management - Business Management
Middlesex University
London 2023.01 - 2024.01
Medical Coding - Healthcare Administration
Transorze Solutions
India 2021.05 - 2021.08
Bachelor of Commerce - Business & Accounting
Mahatma Gandhi University
Kerala, India 2012.06 - 2015.03
Skills
- Customer Service
- Interpersonal communication
- Data Entry
- Office 365 usage
- Word processing
- Deadline management
- Proofreading
- Interdepartmental coordination
- Administrative tasks
Timeline
Hospitality assistant
Burford House Care Home
2023.06 - Current
Master of Business Management - Business Management
Middlesex University
2023.01 - 2024.01
Medical transcriptionist
SH Medical Centre
2021.12 - 2022.11
Medical Coding - Healthcare Administration
Transorze Solutions
2021.05 - 2021.08
Medical transcriptionist
KIMS Belle Rose Hospital
2018.03 - 2021.09
Bachelor of Commerce - Business & Accounting
Mahatma Gandhi University
2012.06 - 2015.03