Hospitality Assistant
Pier Masters House
- Delivered high-quality service to customers in a hospitality setting
- Maintained professional communication with customers and colleagues
- Worked efficiently in a fast-paced environment
Katie Dolton
Cricklade,Wiltshire
Summary
Dedicated professional with a strong foundation in customer service, communication, and teamwork. Demonstrates exceptional adaptability, reliability, and a positive attitude while excelling under pressure. Skilled in time management, multitasking, and maintaining a professional and friendly demeanour. Committed to safety awareness and attention to detail, ensuring high standards in every task. A well-organised team player with a proven work ethic, focused on delivering outstanding results and fostering collaborative environments.
Accomplished professional experienced working in airline industry. Responds professionally to emergency situations and remains cool under pressure. Seeking challenging new position to continue providing exceptional customer service to travellers.
Work history
Customer Assistant (Part-Time)
Tesco Café
- 2026.03
- Provide friendly and efficient customer service in a busy café environment
- Prepare and serve food and beverages while maintaining hygiene and safety standards
- Handle customer queries and resolve issues professionally
- Work effectively as part of a team during busy periods
Education
BSc - Sport Conditioning, Rehabilitation and Massage
Cardiff Metropolitan University
Cambridge National Sports Technical Award - Level 2 Merit
Plymouth City College
GCSEs - English Language, English Literature, Biology, Chemistry, Physics, Sport Studies, Food Preparation & Nutrition, Mathematics, Geography, Physical Education
Plymstock School
Skills
- Excellent customer service and communication skills
- Teamwork and collaboration
- Ability to remain calm under pressure
- Time management and punctuality
- Professional and friendly manner
- Adaptable and reliable
- Strong work ethic and positive attitude
- Safety awareness and attention to detail
- Team player
- Customer Service
- Well-organised multitasker
- Hard-working
Interests
Competitive swimming for 8 years, achieving regional level. Passionate about fitness, travelling, meeting new people, and working as part of a team.
Work Experience & Volunteering
Supported a primary school sports day, assisting with activities and ensuring safety of participants, Participated in National Citizen Service (NCS) community volunteering, supporting people experiencing homelessness and working as part of a team, Completed a 2-week placement as a Teaching Assistant for Physical Education in a primary school, supporting lessons, supervising activities, and encouraging student participation
Additional information
- First Aid trained
- Full flexibility with working hours
- Available to relocate and travel as required
References
References available upon request.
Timeline
Hospitality Assistant
Pier Masters House
Customer Assistant (Part-Time)
Tesco Café
- 2026.03
Cambridge National Sports Technical Award - Level 2 Merit
Plymouth City College
GCSEs - English Language, English Literature, Biology, Chemistry, Physics, Sport Studies, Food Preparation & Nutrition, Mathematics, Geography, Physical Education
Plymstock School
BSc - Sport Conditioning, Rehabilitation and Massage
Cardiff Metropolitan University