Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Affiliations
Performing Experience
Sports
Timeline
Generic

Jack Arnold

Exeter,Devon

Summary

Experience in hospitality with focus on delivering exceptional customer service and waiter work. Capable of enhancing guest satisfaction through attentive service, positive attitude, and strong communication/people skills. Ability to adapt to different circumstances/tasks through previous work, and great problem solving skills.

Overview

1
1
year of professional experience

Work history

Hospitality assistant

Rockbeare Manor
Rockbeare, Devon
04.2024 - Current
  • Coordinated with housekeeping staff, maintaining high standards of cleanliness throughout the venue
  • Resolved complaints swiftly, preventing potential negative reviews.
  • Offered personalised services based on individual guest preferences.
  • Ensured guest satisfaction by promptly addressing all queries/concerns.
  • Collaborated with kitchen staff to ensure timely delivery of meals.
  • Helped to deliver 100s of meals a day in short spaces of time
  • Set up and clearing of rooms for guests
  • Communicated with colleagues across the workforce

Education

A-Levels - Economics

Sherborne School
Sherborne, Dorset
09/2023 -

A-Levels - Psychology

Sherborne School
Sherborne, Dorset
09/2023 -

A-Levels - Music Technology

Sherborne School
Sherborne, Dorset
09/2023 -

GCSEs - DT

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

GCSEs - Maths

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

GCSEs - English Literature

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

GCSEs - English Language

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

GCSEs - Double Science

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

GCSEs - Music

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

GCSEs - Spanish

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

GCSEs - History

Sherborne School
Sherborne, Dorset
09/2021 - 08/2023

ARSM Diploma - Alto Saxophone

Sherborne School
Sherborne, Dorset
05/2024 - 01/2025

Skills

  • Communication/people skills
  • Timely service delivery: Food/Drinks
  • Customer Service
  • Professional communication
  • Special events coordination
  • Clearing tables efficiently
  • Adaptable to fast-paced environment
  • Customer relationship building

Accomplishments

Achieved a grade 8 distinction in both Saxophone and singing, and went on to achieve a distinction in my ARSM diploma on my saxophone, and was also a first team footballer for Sherborne Boys.

Affiliations

  • Most Sports
  • Music
  • Economics/Politics
  • Travelling

Performing Experience

From young I was a chorister in Exeter Cathedral which taught me organisation skills through a busy timetable at a young age. This required me to perform in-front of large numbers of people often on my own, which helped to develop a skill of performance under pressure and gave me vital experience and expertise in doing so. Continued performance in concerts to this day has developed these skills further. 

Sports

Playing team sports such as football rugby and cricket at a high standard helped me to develop teamwork skills, and to understand the importance of communication within teams, which is a skill easily transferrable to the workplace, when working within a team. 

Timeline

Hospitality assistant

Rockbeare Manor
04.2024 - Current

A-Levels - Economics

Sherborne School
09/2023 -

A-Levels - Psychology

Sherborne School
09/2023 -

A-Levels - Music Technology

Sherborne School
09/2023 -

GCSEs - DT

Sherborne School
09/2021 - 08/2023

GCSEs - Maths

Sherborne School
09/2021 - 08/2023

GCSEs - English Literature

Sherborne School
09/2021 - 08/2023

GCSEs - English Language

Sherborne School
09/2021 - 08/2023

GCSEs - Double Science

Sherborne School
09/2021 - 08/2023

GCSEs - Music

Sherborne School
09/2021 - 08/2023

GCSEs - Spanish

Sherborne School
09/2021 - 08/2023

GCSEs - History

Sherborne School
09/2021 - 08/2023

ARSM Diploma - Alto Saxophone

Sherborne School
05/2024 - 01/2025
Jack Arnold