Nazia Mahmud Nabila

· Engaging with customers regarding product selection and sales.

· Tidy the shop floor by maintaining T- bar SKU, waterfall SKU

· Keep track on over stock, re-stock when necessary

· Maintaining all the fitting room procedures including moping and cleaning

· Serving customers by offering baskets, greeting with a smile and helping them to find the right items for them.

· Replanning, running, re-boxing,

· Managing the tills

• Provided technical assistance to customers in order to resolve their inquiries or complaints quickly and efficiently.
• Maintaining customer concerns in company merchandise
• Assist in rectifying issues experienced by individual customers
• Improve overall customer satisfaction along with customer relations manager

• Organized recruitment activities including job postings, candidate sourcing, interviewing and selection
• Issuance of offer letters and others
• Maintenance of HR database
• Holding seminars related to employee’s mental well-being
• Reviewed job descriptions for accuracy and relevance to current needs of the organization.
• Drafted offer letters for new hires in line with company policy and procedure.