Navil Parvez Sarder Imamul
Forest Gate
Summary
Motivated and customer-focused professional with experience in hospitality, retail, and fast food industries. Strong communication skills, adaptability, and a proven ability to deliver excellent customer service in fast-paced environments. Currently pursuing an Extended Diploma in Engineering, with aspirations in aviation and aerospace. A quick learner with a strong work ethic and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
The Good Egg
06.2024 - Current
- Welcomed guests, managed reservations, and ensured a seamless dining experience.
- Handled orders accurately, coordinated special requests with kitchen staff.
- Maintained table cleanliness and promptly addressed customer concerns.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Crew Member
McDonald's
05.2024 - 07.2024
- Provided fast and friendly customer service, ensuring order accuracy.
- Maintained cleanliness and hygiene across all areas.
- Assisted with stock rotation and collaborated with the team to meet target
Team Member
Green Pepper
12.2022 - 09.2023
- Processed orders and payments, ensuring accuracy and efficiency.
- Maintained a clean and organized work environment.
Education
Extended Diploma - Engineering
Newham College London
Stratford, London2025
O LEVELs - Science
Cardiff International School Dhaka
32 Dhanmondi, Dhaka2023
Skills
- Customer Service & Complaint Resolution
- Stock Replenishment & Merchandising
- Team Collaboration & Time Management
- Sales Techniques & Problem-Solving
- IT Skills & Cash Handling
Personal Information
Nationality: Spanish
Ethnicity: Bangladeshi
Date of Birth: 29 April 2006
Languages
English
Bangla
Hindi
Urdu
Hobbies and Interests
- Enjoy team sports (football, cricket, basketball), reading, aviation, swimming, and working out.
References
- Available upon request.
Timeline
Front of House Team Member
The Good Egg
06.2024 - Current
Crew Member
McDonald's
05.2024 - 07.2024
Team Member
Green Pepper
12.2022 - 09.2023
Extended Diploma - Engineering
Newham College London
O LEVELs - Science
Cardiff International School Dhaka
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