Nathan Cruise
Taunton,Somerset
Summary
Results-driven professional with strong organisational skills, management expertise, and communicational skills with 14 years retail experience. Demonstrating a proven ability to enhance efficiency, monitor and manage performance, and implement strategies to better the business while maintaining a customer-focused approach. Always driving operational improvements through managing processes. Committed to delivering company values and achieving set targets.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Customer and Trading Manager
Sainsbury's
Chard, Somerset
01.2024 - 01.2026
- Managed store operations while leading teams of up to 25 colleagues to achieve daily objectives.
- Completed colleague schedules four weeks in advance, including holiday approvals and labour allocations.
- Oversaw absence management and performance improvement through disciplinary actions and necessary adjustments.
- Conducted interviews and recruited new colleagues, providing essential support and training.
- Facilitated smooth business operations through a mix of weekend, early, and late shifts.
- Delivered new payroll system while supporting wider management teams across multiple stores.
- Analysed reports on shrinkage, customer targets, and labour, implementing changes to enhance performance.
- Ensured compliance with safety regulations through testing of fire alarms and evacuation points.
Retail Merchandiser
Sainsburys
Taunton, Somerset
04.2020 - 01.2024
- Maximised availability by executing complex plans and impactful displays.
- Executed seasonal changes, plinth modifications, and planograms within time constraints.
- Trained in-store and regional colleagues on effective merchandising techniques.
- Completed merchandising, online, and financial reports to boost customer satisfaction.
- Conducted daily shop-floor inspections to address stock issues and buying patterns.
- Investigated stock levels to align with labour demands and customer needs.
- Led store refits, maintaining display quality amid changes.
- Provided feedback to support centres on plan improvements.
Retail Assistant
Sainsbury's
Chard, Somerset
10.2015 - 04.2020
Volunteer
RSCPCA Charity shop
Chard, Somerset
02.2013 - 08.2015
Visual Merchandiser
The Original Factory Shop
Chard, Somerset
10.2012 - 08.2015
Education
A-Levels - Law
Holyrood Academy
Chard, SomersetA-Levels - Business Studies
Holyrood Academy
Chard, SomersetA-Levels - ICT
Holyrood Academy
Chard, SomersetA-Levels - Graphic Design
Holyrood Academy
Chard, SomersetSkills
- Organisational skills
- Management expertise
- Dependability
- Customer focus
- Efficiency improvement
- Performance monitoring
- Cost reduction strategies
Certification
- Personal Licence Holder
- First Aid Certification
- Full UK Driving License
Timeline
Customer and Trading Manager
Sainsbury's
01.2024 - 01.2026
Retail Merchandiser
Sainsburys
04.2020 - 01.2024
Retail Assistant
Sainsbury's
10.2015 - 04.2020
Volunteer
RSCPCA Charity shop
02.2013 - 08.2015
Visual Merchandiser
The Original Factory Shop
10.2012 - 08.2015
A-Levels - Law
Holyrood Academy
A-Levels - Business Studies
Holyrood Academy
A-Levels - ICT
Holyrood Academy
A-Levels - Graphic Design
Holyrood Academy