Natalia Koumi

• Order taking
• Customer service
• Cleaning
• Drinks server
• Participated in training sessions regularly to stay updated on hospitality best practices.
• Facilitated a welcoming atmosphere for all diners through warm hospitality.
• Provided excellent hospitality services, leading to high levels of guest satisfaction.

Reason for leaving – It was the end of the season. Shifts for this season are limited.

• Customer service
• Admissions to ride
• Sales
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Increased customer satisfaction by resolving issues.

Reason for leaving – I worked there for 3 months until it closed for Christmas holidays.

• Customer care and cleaning.
• Serving and cooking food.
• Food disposable management.
• Coordinated with team members for smooth shift transitions.
• Maintained clean and organised workspace to ensure efficient service.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.
• Used cash registers and POS systems to request and record customer orders and compute transactions.
• Ensured adherence to hygiene standards whilst serving food and beverages to customers.

Reason for leaving – I decided I wanted to broaden my work experience.

• Responsible for tutoring children aged from 3 to 16.
• Organising groups and preparing resources for lessons.
• Marking and recording work.
• Liaising with parents and providing feedback.
• Increased student engagement by implementing creative teaching methods.
• Provided individual tutoring sessions for struggling students, improving their grasp of the subject matter.

Reason for leaving – Covid

• Greeting customers
• Organising supplies
• Providing tea and coffee for clients
• Maintained sanitary facilities by performing regular cleaning routines.