Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
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Naira Vieira Barbosa Da Silva

Summary

Highly dedicated and commercially aware Sales Assistant with hands-on experience within the fast-paced fashion retail sector. Demonstrates a strong ability to deliver exceptional customer service, drive sales performance, and maintain high visual and operational standards in-store. Adept at understanding customer needs, offering tailored styling advice, and building lasting relationships that enhance brand loyalty and customer satisfaction.

Proven track record of working collaboratively within diverse teams and contributing to the smooth running of daily store operations including stock handling, POS transactions, and visual merchandising. Brings a professional, enthusiastic approach to every shift, with a keen eye for fashion trends and brand presentation. Passionate about the retail environment and committed to delivering a seamless and enjoyable shopping experience for every customer.

Overview

2
2
years of professional experience

Work history

Sales assistant

Zara
Canary Wharf, Tower Hamlets
08.2023 - 03.2024
  • Delivered exceptional customer service in busy retail environment, consistently meeting daily sales targets.
  • Provided styling advice and product recommendations aligned with current fashion trends.
  • Maintained Zara’s visual merchandising standards, supporting regular floor moves and seasonal displays.
  • Operated tills efficiently, processing payments, returns, and exchanges with accuracy.
  • Worked closely with stockroom staff to manage deliveries, restock shop floor, and monitor inventory levels.
  • Assisted with onboarding and training of new team members, promoting collaborative team culture.
  • Ensured store remained clean, organised, and reflective of brand’s premium image.
  • Supported promotional events and sale periods by managing high footfall with professionalism and efficiency

Charity shop volunteer

Barnardos
London
05.2022 - 01.2023
  • Demonstrated excellent customer service skills to ensure repeat business.
  • Worked as part of a diverse team, fostering positive working atmosphere.
  • Assisted in sorting and pricing donations for streamlined operations.
  • Provided information about products to assist customers' buying decisions.

Education

A-Levels - Mathematics, Biology and Chemistry

Harris Academy Greenwich
London

GCSEs - English, Mathematics, Science, Geography, Business, Religious studies

Harris Academy Bermondsey
London

Skills

  • Demonstrations expertise
  • Effective listening
  • Till and cash handling
  • Strong communication
  • Leadership skills
  • Excellent memory recall
  • Resilient under pressure
  • Customer Service

Languages

English
Fluent
Portuguese
Intermediate

Accomplishments

Active citizenship award

Enrichment award

Timeline

Sales assistant

Zara
08.2023 - 03.2024

Charity shop volunteer

Barnardos
05.2022 - 01.2023

A-Levels - Mathematics, Biology and Chemistry

Harris Academy Greenwich

GCSEs - English, Mathematics, Science, Geography, Business, Religious studies

Harris Academy Bermondsey
Naira Vieira Barbosa Da Silva