Summary
Overview
Work history
Education
Skills
Timeline
Generic

NADHIA KHATUN

Summary

Friendly, reliable, and adaptable professional with experience across customer-facing and support roles. My time at Chatime has strengthened my communication, organisation, and multitasking abilities—skills that transfer well into admin, reception, retail, and care positions. I work well under pressure, stay organised in busy environments, and always aim to provide a positive and professional experience for customers, colleagues, and clients alike. I enjoy learning new systems and tasks quickly and take pride in delivering quality work whatever the setting.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work history

Customer assistant

M&S Foods
12.2025 - 01.2026

Delivered high-quality customer service in a fast-paced retail environment.

Assisted customers with enquiries and resolved issues promptly.

Ensured shelves were fully stocked and visually appealing.

  • Maintained high standards across the department to enhance customer experience.
  • Collaborated with colleagues to achieve daily targets and improve service quality.
  • Managed time effectively, prioritising tasks during peak periods.
  • Adhered to M&S policies and procedures for product handling and customer interaction.
  • Contributed to a positive shopping atmosphere, fostering customer satisfaction.

Team Member

Chatime
02.2025 - 11.2025
  • Provide fast, friendly, and accurate service in a busy café setting.
  • Handle payments, stock checks, and daily cleaning duties.
  • Support team coordination and uphold high standards of service and hygiene.
  • Build positive relationships with customers through clear, polite communication.

Classroom Assistant

Stephen Hawking Primary
12.2024 - 12.2024
  • Assisted teachers with classroom organisation and learning activities.
  • Helped create a calm, supportive, and engaging atmosphere for pupils.

Classroom Assistant (Work Experience)

Elizabeth Selby Infant School
02.2024 - 02.2024
  • Assisted teachers with classroom organisation and learning activities.
  • Helped create a calm, supportive, and engaging atmosphere for pupils.

Early Years Assistant

Pillarbox Nursery
06.2023 - 07.2023
  • Supported children’s learning and play in a safe, nurturing environment.
  • Assisted with mealtimes, supervision, and activity preparation.
  • Developed teamwork and communication through daily collaboration with staff.

Education

A Levels - Politics, Economics, History

GCSEs - English, Maths, Economics

01.2019 - 01.2021

Skills

  • Customer service & communication
  • Organisation & multitasking
  • IT literacy (Word, Excel, email systems)
  • Teamwork & reliability
  • Adaptability & initiative
  • Fluent in English & Bengali

Timeline

Customer assistant

M&S Foods
12.2025 - 01.2026

Team Member

Chatime
02.2025 - 11.2025

Classroom Assistant

Stephen Hawking Primary
12.2024 - 12.2024

Classroom Assistant (Work Experience)

Elizabeth Selby Infant School
02.2024 - 02.2024

Early Years Assistant

Pillarbox Nursery
06.2023 - 07.2023

GCSEs - English, Maths, Economics

01.2019 - 01.2021

A Levels - Politics, Economics, History

NADHIA KHATUN