Myesha Ahmed

I worked as a Saturday girl for Daliya's Spa & Beauty, this was to gain experience and have an insight of what a job and ‘work' would look like at a young age. This was to have an understanding of financial freedom and independence.

Talking customers allowed me to build up my communication and customer service skills. This gave me the opportunity to be independent a young age.

The jobs I was assigned too;

• Cleaning Making teas & coffees, Setting up beauty rooms and equipment , as well as answering phones to make and cancel appointments.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Updated client accounts and patient charts to maintain accurate and up-to-date files.

In Dec 2020, I worked for Sainsbury’s as a Christmas temp, during this time I worked on checkouts and customer services. Although I was trained in every department, my main role was to work on assisting customers on the tills, self scan and smart shop.

• Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
• Accepted and processed cash, cheque, card and mobile payments using POS systems.
• Resolved customer complaints and process issues with proactive problem-solving skills.

During this time I worked as a bartender/waitress. Covid restrictions were still implemented and therefore social distancing was required.

• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock..
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Assisted waiters during big events and functions to preserve smooth workflow.

I worked front of house at a busy dining establishment. I have thoroughly enjoyed working here as it’s really helped with my social skills and customer service. This job has helped me build connections and relationships within the team I work with aswell as returning diners. My allocated tasks were as follows:

• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Reorganised filing system to reduce file location times.
• Recorded and maintained office expenses to track spending.

Whilst being a Coach/Assistant at BabyBallers my duties to deliver sessions to children at the age range of 16 months - 6 years old. My responsibilities include, fostering good sportsmanship amongst the children and team players, resolving disputes and addressing bad behaviour in a timely manner, Teaching relevant skills, tactics and techniques, developing and implementing new training sessions every week to teach the children new skills and keep them engaged during sessions.

• Monitoring and enhancing performance by providing tuition, encouragement and constructive
• Developing training programmes.
• Assisting with sports promotion/development.
• Ensuring all sports equipment is available and in working order.
• Maintained safety of training, individual exercises and equipment usage.
• Worked with administration to stay on top of changes and concerns.
• Kept players in good academic standing by providing support and guidance.
• Delivered lessons with enthusiasm and positivity to inspire students to consistently achieve goals.
• Provided variety of sporting equipment to enable diverse training practices and maximise student potential.
• Built confidence of players by offering individual praise and recognising progress and achievements.

As a Personal Trainer and Pilates instructor, I work with a diverse range of clients, of all athletic abilities. I help set short term and long term fitness goals by planning a fitness programme for clients to achieve their desired targets. I coach, motivate and teach all individuals how to follow their programmes safely and effectively, as well as giving tips and advise on health, nutrition and lifestyle changes to sustain healthy habits.

• Informed clients regarding progress and development to meet target fitness goals.
• Designed and executed individual and small group exercise fitness classes and regimens.
• Grew customer base through referrals based on customer satisfaction and results.
• Managed diary to maximise client bookings.
• Maintained awareness of latest personal training techniques and best practices by researching trends.
• Trained clients to practise proper form, posture and technique.
• Assessed client needs and current fitness levels to devise tailored strength and weight loss plans.
• Modelled ideal techniques and movements to help understanding.