MYA DANIEL
Summary
I'm the type of person who is constantly eager to learn new things and will go to great lengths to push myself. I can work both alone and in a team in high-stress situations. I'm a hard-working individual and determined person
Overview
5
5
years of professional experience
Work History
Sales consultant
Ann Summers
London
06.2023 - Current
- Assisted customers through entire sales process to ensure satisfaction.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
Sales consultant
The Body Shop
London
06.2022 - 09.2022
- Demonstrated product features and functions to engage potential customers.
- Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Maintained store standards to uphold clean, professional appearances.
care council
skittlzs
London
09.2020 - 06.2022
- Attended meetings to discuss core policy issues and legislative plans.
- Played a part in bi-monthly meetings with councillors, directors and council officers
- Took a seat on the London's CICC steering group to help shape the direction of regional meetings
- Worked with the government to advise and share my experience
- Participated in leadership training, which lead to me leading a consultation
F&B assistant
Hub by preimer inn
London
12.2021 - 02.2022
- Enhanced customer satisfaction by providing fast and efficient service.
- Maintained high level of cleanliness by regularly clearing down used crockery, glassware, tables, food stations and counters.
- Prepared and served variety of alcoholic beverages including cocktails.
- Placed orders and processed payments in POS systems, maintaining efficient service operations.
- Checked customer IDs to confirm age before selling age-restricted products.
Team member
McDonald's
London
06.2021 - 09.2021
- Served food in a timely manner to ensure hot, fresh meals.
- Managed multiple tables simultaneously for efficient operation during peak hours.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Sales assistant
Ikea
london
10.2019 - 01.2020
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Assisted customers in locating specific items to boost satisfaction.
- Updated product labelling and pricing to reflect discounts and offers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Resolved customer complaints calmly and professionally to maintain satisfaction.
Education
A-Levels - Level 2 Btec Medical science
Redbridge College
Chadwell Heath, Barking and Dagenham 09/2017 - 06/2018
A-Levels - level 3 Btec Medical Science
Redbridge College
Chadwell Heath, Barking and Dagenham 09/2018 - 05/2020
Skills
- Highly organised
- Strong Verbal Communication
- Customer Service
- Cash handling
- Product knowledge
- Public Speaking/ Public Relations
- Stocking and replenishing
- Youth advocacy
- Time Management
- Government Communcation
Accomplishments
I was awarded the Jack Petchey Award for my commitment to the Skittlzs project
References
References available upon request.
Timeline
Sales consultant
Ann Summers
06.2023 - Current
Sales consultant
The Body Shop
06.2022 - 09.2022
F&B assistant
Hub by preimer inn
12.2021 - 02.2022
Team member
McDonald's
06.2021 - 09.2021
care council
skittlzs
09.2020 - 06.2022
Sales assistant
Ikea
10.2019 - 01.2020
A-Levels - Level 2 Btec Medical science
Redbridge College
09/2017 - 06/2018
A-Levels - level 3 Btec Medical Science
Redbridge College
09/2018 - 05/2020
Similar Profiles
Vlada RymshaVlada Rymsha
Flagship Assistant Store Manager at Ann SummersFlagship Assistant Store Manager at Ann Summers
Edward MeansEdward Means
Program Leader at Overland SummersProgram Leader at Overland Summers
Ernesto ConcepcionErnesto Concepcion
Pipefitter at Summers Fire SprinklerPipefitter at Summers Fire Sprinkler