Vlada Rymsha
Manchester,MAN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Flagship Assistant Store Manager
Ann Summers
06.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Flagship Assistant Store Manager
Claire's Accessories
11.2022 - 01.2024
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
Supervisor
Steve Madden
11.2020 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor of Science - Fashion Management
Humber College
Toronto,Canada06.2022
Skills
- Records Management
- Loss Prevention
- Store Organization
- Operations Oversight
- Customer Service
- Team Management
- Attention to Detail
- Hiring and Training
Languages
Ukrainian
Native language
English
Proficient
C2
French
Elementary
A2
Russian
Proficient
C2
Timeline
Flagship Assistant Store Manager
Ann Summers
06.2024 - Current
Flagship Assistant Store Manager
Claire's Accessories
11.2022 - 01.2024
Supervisor
Steve Madden
11.2020 - 06.2022
Bachelor of Science - Fashion Management
Humber College
Similar Profiles
MYA DANIELMYA DANIEL
Sales consultant at Ann SummersSales consultant at Ann Summers
Edward MeansEdward Means
Program Leader at Overland SummersProgram Leader at Overland Summers
Ernesto ConcepcionErnesto Concepcion
Pipefitter at Summers Fire SprinklerPipefitter at Summers Fire Sprinkler