Experienced Liaison Officer with a strong background in tenant and resident liaison within social housing and property management. Skilled in coordinating refurbishment projects across 200+ residential units with 98% satisfaction, resolving resident concerns, and maintaining clear communication between stakeholders. Proven ability to remain calm under pressure, manage diverse workloads, and ensure compliance with housing and safety regulations. Brings experience in emergency response and staff supervision from a security background, having led and supported teams of 40+ security staff across multiple sites in Nottingham, Newark, Mansfield, and Derby. Co-founded and managed a creative services company, developing team leadership, client relations, and strategic planning skills. Maintains positive relationships with residents, management, and stakeholders. Contributes to smooth project delivery.
Boxing-Welter Weight Meditation Writing, Film Making and Playing Music