Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Warehouse Operative
Argos
West Croydon, London
2025.11 - Current
Loaded and unloaded delivery vehicles, ensured safe transport of goods.
Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
Liaised with suppliers, resolved issues related to deliveries and supplies.
Facilitated smooth workflow by promptly processing incoming stocks.
Sorted materials into appropriate areas for easy access and organisation.
Assisted team members in loading large items safely onto delivery trucks.
Packed orders for timely dispatch to customers and retail outlets.
Customer Assistant
Papa John’s Pizza
Birmingham, West Midlands
2025.02 - 2025.10
Provided dependable customer service with strong attention to detail in high-pressure situations.
Maintained cleanliness and organisation of store, ensuring shelves were consistently stocked for customers.
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Collaborated efficiently with team members to maintain smooth store operations.
Dealt effectively with customer complaints, resolving issues professionally and amicably.
Enhanced customer relations by addressing queries and concerns promptly, fostering positive interactions.
Education
Msc. - Business Analytics
Aston University
Birmingham
2025.01 -
BBA Hons. - Finance
University of Management and Technology
Lahore
2019.09 - 2024.03
Skills
Sales techniques
Technical product advice
Microsoft office suite proficiency
Online customer assistance
Advocacy for customers
Data entry efficiency
Knowledge of crm software
Bilingual or multilingual
Cash handling
Complaint management
Certification
MS Office
Business Analyst - Pragmatics Works
LANGUAGE
Multilingual
Accomplishments
Marketing Director at Leadership Skills Club.
Active Member of Student Union Team at Aston University.