Abu Tahir
London,United Kingdom
Summary
Experienced retail and warehouse professional with a strong track record in customer service and team leadership. Successfully advanced from Customer Assistant at Tesco to Shift Leader at Sainsbury’s, managing staff and ensuring compliance with operational standards. Demonstrated ability to uphold safety and efficiency during shifts while fostering positive team dynamics. Background as a Warehouse Operative at Iron Mountain showcases meticulous attention to detail and capability to meet stringent deadlines with sensitive materials.
Overview
16
16
years of professional experience
Work history
Warehouse Operative
Iron Mountain
London, Greater London
07.2025 - Current
- Record management - Accurately process, organising, and retrieving physical boxes and digital records using proprietary tracking systems.
- Order fulfilment - Picking, packing, and wrapping boxes of documents for clients or permanent storage.
- Inventory control - Maintain up-to-date inventory records, conduct regular audits, and ensure documentation.
- Data entry - Input and update information in the database accurately and efficiently
- Quality assurance - Ensure the integrity and accuracy of records, conducting checks to guarantee compliance with company standards.
- Health & safety - Adhere to all health and safety regulations, ensuring a safe working environment for all employees.
Shift Leader
Sainsbury's
London, Greater london
12.2019 - 07.2025
- Coordinated daily task assignments to optimise workflow efficiency.
- Liaised with management to align shift objectives with business strategies.
- Handled complaints professionally, enhancing employee satisfaction.
- Addressed staff conflicts promptly, fostering a harmonious environment.
- Managed opening and closing procedures for seamless transitions.
- Upheld company policies rigorously, ensuring compliance among staff.
- Maintained detailed records of shift activities for comprehensive reporting.
- Prioritised tasks during peak times to guarantee timely service delivery.
Customer Sales Assistant
Tesco
London, Greater London
02.2016 - 11.2019
- Streamlined inventory management by efficiently restocking items to ensure availability.
- Optimised storage processes for effective space utilisation.
- Facilitated customer inquiries with prompt and knowledgeable assistance.
- Collaborated with colleagues to enhance operational efficiency and support daily tasks.
- Maintained exemplary store conditions and visual merchandising standards.
- Supported sales processes by ensuring shelves remained fully stocked.
- Processed customer transactions accurately using Point-of-Sale (POS) systems.
- Resolved complex customer complaints in a calm and friendly manner.
Stockroom assistant
Primark
London, Oxford Street
03.2014 - 01.2016
- Processed incoming deliveries, verified quantities against orders, and noted discrepancies.
- Arranged stock systematically for efficient product retrieval.
- Developed a loss prevention strategy that reduced missing stock incidents and improved security.
- Managed stockroom inventory for optimal accessibility and efficiency.
- Implemented stock rotation strategies to minimise waste and maximise shelf life.
- Adhered to health and safety regulations by wearing personal protective equipment during tasks.
- Organised stock replenishment for shop floor, collaborating effectively with retail staff.
- Ensured accurate labelling and logical arrangement of products for enhanced organisation.
Admin assistant
Eden Care
London
03.2010 - 02.2014
- Managed diary for senior staff, scheduling meetings to maximise efficiency.
- Handled incoming calls and emails, addressing queries efficiently.
- Coordinated and organised meetings to ensure smooth execution.
- Delivered staff inductions and training sessions on administrative procedures, ensuring compliance with company policies.
- Collaborated with team to enhance workplace efficiency and order.
- Communicated ideas across channels to support staff needs.
Education
Tower Hamlets College
London, UKHackney Community College
LondonLangdon Park School
Bright street, London, UKSkills
- IT and database management
- Sales techniques
- Payroll processes
- Team leadership
- Business administration
- Customer service expertise
- Mentoring and delegation
- Task prioritization
- Network experience
- Social media strategy
- Materials management
- Warehouse operations
References
References available upon request.
Timeline
Warehouse Operative
Iron Mountain
07.2025 - Current
Shift Leader
Sainsbury's
12.2019 - 07.2025
Customer Sales Assistant
Tesco
02.2016 - 11.2019
Stockroom assistant
Primark
03.2014 - 01.2016
Admin assistant
Eden Care
03.2010 - 02.2014
Tower Hamlets College
Hackney Community College
Langdon Park School