Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
References
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Muhammad Haad

Muhammad Haad

Manchester

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Civil Enforcement Officer

NSL
Manchester
03.2022 - Current
  • Regularly patrolling assigned areas to ensure compliance with parking laws, contributing to the orderly management of traffic and pedestrian safety.
  • Providing essential information to the public regarding parking rules, directions, and local amenities, enhancing community relations and public service.
  • Addressing various challenges encountered while on duty, including resolving parking disputes and assisting in emergencies, demonstrating adaptability and calm under pressure.

Parcel Sorter

DHL
Runcorn
10.2021 - 01.2022
  • I played a key role in the logistics chain, ensuring that all parcels were accurately sorted and dispatched for timely delivery.

Shift Supervisor

Bradwells Ice Cream Ltd
Manchester
10.2020 - 10.2021
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.

Customer Service Assistant

Bradwells Ice Cream Ltd
Manchester
10.2019 - 09.2020


  • Warmly greeting customers and providing them with detailed information about our range of ice cream flavors, specials, and ingredients, ensuring they made informed choices.
  • Handling the point-of-sale system for transactions, ensuring accuracy in order-taking and payment processing.
  • Maintaining a clean and inviting shop environment, including cleaning service areas, seating spaces, and utensils, adhering to health and safety standards.
  • Addressing customer queries and concerns with patience and a positive attitude, ensuring a satisfactory resolution and a high level of customer service.
  • Collaborating with team members to create a friendly and efficient work atmosphere, contributing to the overall success of the shop.

Warehouse Assistant

Influence
Manchester
09.2018 - 10.2019
    • Prepared orders for shipment by picking, packing, and labeling merchandise.
    • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
    • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
    • Operated pallet jacks and other warehouse equipment to move goods quickly and safely.
    • Utilized certain softwares to design and print labels and barcodes for international orders.

Education

Bachelor's Degree - Business Technology

Manchester Metropolitan University
09.2021 -

A-Levels or Equivalent - Business

Connell Co-op College
Manchester
09.2019 - 2021.06

GCSEs - 8 GCSEs

Manchester Academy
09.2013 - 2018.06

Skills

    Ambitious, Attention To Detail, Calm, Communication Skills, Confident, Customer Service

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Timeline

Civil Enforcement Officer

NSL
03.2022 - Current

Parcel Sorter

DHL
10.2021 - 01.2022

Bachelor's Degree - Business Technology

Manchester Metropolitan University
09.2021 -

Shift Supervisor

Bradwells Ice Cream Ltd
10.2020 - 10.2021

Customer Service Assistant

Bradwells Ice Cream Ltd
10.2019 - 09.2020

A-Levels or Equivalent - Business

Connell Co-op College
09.2019 - 2021.06

Warehouse Assistant

Influence
09.2018 - 10.2019

GCSEs - 8 GCSEs

Manchester Academy
09.2013 - 2018.06

Accomplishments

Assessment Centre | 2022

At the Etihad Stadium, I successfully navigated a comprehensive assessment centre, showcasing my skills through a combination of interview, presentation, and group task. I received constructive feedback highlighting my strengths, including my ability to articulate complex ideas clearly during the presentation, which demonstrated my effective communication and public speaking skills. Additionally, I gained valuable insights into areas for improvement, particularly in refining my teamwork approach during the group task, and have since taken proactive steps to enhance my collaborative abilities. This experience not only affirmed my ability to excel in a challenging and dynamic environment but also reinforced my commitment to continuous growth and development.


Work Experience | ISG Ltd | 2019

During my week at ISG, I immersed myself in diverse tasks, including risk management, tender assembly, and model building. I showcased strong teamwork and communication skills, taking on leadership roles when needed. Contributing to a winning tender presentation, I gained insights into roles like Estimators and Project Managers. Committed to the program, I attended the full week during Easter, displaying enthusiasm for learning and confidence in a team setting. This experience enhanced my practical understanding of the construction industry and developed crucial skills in communication, leadership, and time management.

References

References availabe on request

Muhammad Haad