Moudie Nyamadzawo
Hove,Brighton and Hove
Summary
Thorough Pharmacy Dispenser with up to two years of experience providing outstanding patient care through methodical dispensary operations. Adept in ordering stock and dispensing itself, offering consistent accuracy and efficiency from order to collection. Currently, an enrolled student at the University of Brighton pursuing my degree in Pharmacy. In addition to this, I also have up to two other years in the hospitality and retail sectors which magnifies my ability to provide exceptional customer service and be customer aware. It also adds to my creativity as an individual as I have acquired unique skills from being a cocktail bartender and customer assistant and have also mastered the art of working calmly in intense and pressurized situations.
Overview
3
3
years of professional experience
Work history
Pharmacy Dispenser
Ross Pharmacy
Brighton, Brighton and Hove
01.2023 - Current
- Offered best-possible medical advice to customers to improve health conditions.
- Oversaw inventory to achieve consistent supply levels.
- Clarified unclear dosage instructions with authorizing doctors.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
- Provided bespoke service to patients, accurately meeting healthcare needs and promoting loyalty.
- Processed repeat prescription requests for thelarge patient base.
Customer Assistant
Lidl
Brighton, Brighton and Hove
11.2021 - Current
- Provided fast checkout service with high levels of customer care and transaction speed.
- Offered advice on product selection for enhanced levels of support and service.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Managed customer complaints with prompt, mutually beneficial resolutions.
Pharmacy Dispenser
Yew Tree Pharmacy
Birmingham, West Midlands
01.2021 - 09.2021
- Provided bespoke service to patients, accurately meeting their healthcare needs for excellent customer satisfaction levels.
- Engaged with GPs and local practices to drive service provisions for improved customer satisfaction.
- Upheld thorough prescription checks to ensure accurate medication provisions were provided to correct customers.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Welcomed customers to pharmacy†and answered questions relating to prescriptions†and over-the-counter products.
- Reduced supply shortages by carefully monitoring inventory†and submitting replenishment orders before depletion.
- Maintained the stock numbers of the pharmacy drugs efficiently and on a day to day basis
- Generated prescription†labels using Positive Solutions-Analyst, verifying accuracy of patient and medication information.
Cocktail Bartender
The Lost and Found Birmigham
Birmingham, West Midlands
08.2020 - 01.2021
- Operated POS Systems to process 4+ drink orders per seven minutes with zero error.
- Neatly set tables.
- Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
- Maintained a safe environment by applying responsible alcohol management, identifying and reporting overly intoxicated or belligerent customers to management.
- Maintained full knowledge of bar and menu items and made recommendations.
- Maintained bar stocks, replenishing daily as necessary.
- Changed beer kegs.
- Delivered food and beverage orders within established timeframes
- Made engaging connections with guests to create loyalty.
- Stopped service to any adult furnishing alcoholic beverages to minor.
Education
Bachelor of Science - Pharmacy
09.2021 -
Currently studying at university
Diploma of Higher Education - Art
09.2019
A-Levels - Sciences
11.2017
Maths , Chemistry and Travel and Tousrism
GCSE -
06.2015
Maths ( B) and English (B)
Skills
- Clear communication
- Meticulous attention to detail
- Team collaboration
- Confidentiality
- Budget governing
- Organisational ability
- Suggestive selling
Timeline
Pharmacy Dispenser - Ross Pharmacy
01.2023 - Current
Customer Assistant - Lidl
11.2021 - Current
University of Brighton - Bachelor of Science, Pharmacy
09.2021 -
Pharmacy Dispenser - Yew Tree Pharmacy
01.2021 - 09.2021
Cocktail Bartender - The Lost and Found Birmigham
08.2020 - 01.2021
Sutton Coldfield College - Diploma of Higher Education, Art
Gateway High School - A-Levels, Sciences
Dominican Convent High School - GCSE,
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