Mohammed Essa Shaikh
Summary
Business oriented technical professional with 7 years in engineering, retail & luxury automotive (Genesis/BMW/JLR) backgrounds. Blending technical project delivery with premium customer engagement. Passionate about creating exceptional brand experiences through innovative, customer-centric solutions in dynamic environments.
Overview
5
5
years of professional experience
Work history
Brand Ambassador & Sales
Genesis (Hyundai Motors U.K.)
London
2025.09 - Current
- Hosting guests with Son-nim philosophy to all electric Genesis line up. Qualifying business leads, managing CRM system, communication with prospects [calls, emails and follow ups], discussing schemes and finances, offering/ providing test drives and clearing numerous technical queries.
- Utilised excellent communication skills to articulate benefits of company's products or services effectively.
- Maintaining high luxury studio standards at all times & meeting lead targets as Key Performance Indicators.
- Increased brand awareness for better market penetration through energetic and passionate promotion.
Partner (Compliance)
Waitrose & Partners
London
2024.03 - 2025.08
- Auditing product range with its pricing and quality on the system.
- Auditing the date code management system. Ensuring the accuracy of delivery and sales. Monitoring strict retail standards when it comes to age and authorisations.
- Crafted effective sales strategies, contributing to increased profit margins. Developing Business by upselling and cross selling.
- Customer Service – Conversing with the customers about their interests. Deliver excellent customer service by resolving queries, providing product information, and assisting customers in an efficient manner. Foster a positive shopping experience to enhance customer satisfaction and loyalty.
- Hospitality - Support in-store hospitality ensuring a welcoming atmosphere for customers, restocking essentials, and maintaining best hygiene standards. Promoting an environment where customers feel relaxed and enjoy their experience
Senior Business Development Executive
PanGulf Tech.
Bombay
2024.03 - 2024.12
- Documentation - Building Technical reports & proposals for existing & new clients for Structural Engineering Services, namely Steel Design & Detailing, BIM (Building Information Modelling), & Plant Engineering. After-sales services were integral in this role.
- Business Development & CRM - Upselling and Cross selling with large existing accounts. New lead generation for business development in the southern US region. Salesforce was used as a CRM (Client Relationship Management) software at PGT. Meetings & Presentations - Execute technical meetings & presentation regularly with internal teams and clients. Critical vendor management was important for continuous workflow.
- Communication - Used a combination of human & artificial Intelligence to communicate with senior leaders from large steel manufacturers to hold meaningful meetings. The entire cycle worked out, generated 35% increase in yearly revenue of the team.
- Carried out day-to-day duties accurately and efficiently. Quickly learned and applied new skills to daily tasks, improving efficiency and productivity. Successfully delivered on tasks within tight deadlines.
Sales Manager
Della Group
Bombay
2021.06 - 2022.06
- Managed key accounts, resulting in consistent revenue generation.
- After sales - Upon on-boarding a member, it was essential to provide process-driven services.
- Product Management - The company had launched a business platform: Della Leaders. Role included reaching out to company decision makers for example - Owners, CEOs, Partners, Directors, onboarding them for the platform. Other tasks included Product knowledge, Event management, Website design & development by leading a team of 5 members,
- Conducted detailed market analysis to identify new opportunities. Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
Education
Master of Science - Mechanical Engineering
Kingston University London
01/2024 - 04/2025
Master of Business Administration - Marketing
Atlas University
06/2019 - 03/2021
Bachelor of Science - Mechanical Engineering
Coventry University
Coventry 09/2015 - 04/2018
Skills
- Sales persuasion techniques
- Competitor analysis
- Brand development
- Sales reporting
- Customer relationship management tools
- Customer Service
- Interpersonal communication
- Project Management
- Contracts
- Artificial intelligence application
- Verbal and written communication skills
Timeline
Brand Ambassador & Sales
Genesis (Hyundai Motors U.K.)
2025.09 - Current
Partner (Compliance)
Waitrose & Partners
2024.03 - 2025.08
Senior Business Development Executive
PanGulf Tech.
2024.03 - 2024.12
Sales Manager
Della Group
2021.06 - 2022.06
Master of Science - Mechanical Engineering
Kingston University London
01/2024 - 04/2025
Master of Business Administration - Marketing
Atlas University
06/2019 - 03/2021
Bachelor of Science - Mechanical Engineering
Coventry University
09/2015 - 04/2018