Dee Martin
Gillingham,Kent
Summary
Enthusiastic Brand Ambassador with helpful, can-do attitude offers experience in customer-facing roles. Adapts sales approaches to suit customer personalities and requirements to achieve targets. Positive and productive under pressure to maintain brand image and reputation.
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers.
Dedicated Brand Ambassador/Sales Manager with forty years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
31
31
years of professional experience
6
6
years of post-secondary education
Work history
Brand Ambassador
Shark/Ninja
Chartham, Kent
2013.01 - Current
- Worked closely with marketing teams to understand and uphold the unique selling proposition of each product and service promoted effectively.
- Executed various marketing initiatives as per corporate direction; led to consistent branding across different platforms.
- Championed brand image by engaging with potential customers on a personal level.
- Increased brand awareness for better market penetration through energetic and passionate promotion.
Sales Manager
Taste Trends
Putney, London
2000.07 - 2013.01
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Developed robust client relationships for improved business growth.
- Streamlined sales processes to enhance team productivity.
- Managed key accounts, resulting in consistent revenue generation.
- Coordinated promotional campaigns to boost brand visibility.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Optimised sales methods to best engage, acquire and retain customers.
Sales Demonstator
Kodak Printers
PC World Curry's, Kent
1997.07 - 2000.06
- Improved customer engagement by delivering dynamic product demonstrations.
- Developed rapport with potential customers to establish a positive brand image.
- Enhanced company reputation through professional and courteous conduct at sales events.
- Gained in-depth knowledge of products, resulting in increased confidence during demonstrations.
- Conducted engaging product demos for the purpose of driving sales.
- Handled customer queries effectively to provide comprehensive product understanding.
- Achieved notable increase in sales volume through persuasive demonstration techniques.
Sales/Demonstration Manager
Camelot Lottery
London, Greater London
1994.01 - 1997.03
- Developed accurate sales forecasts for improved strategic planning.
- Boosted department efficiency by streamlining operational processes.
- Secured new business opportunities with successful networking events.
- Cultivated strong relationships with clients to secure repeat business.
- Led and managed administrative staff to maintain smooth daily operations.
Education
4 GCE O Levels -
Christchurch School for Girls
Chatham 1962.07 - 1968.05
Skills
- Sales persuasion techniques
- Brand integrity upholding
- Brand awareness promotion
- Multitasking efficiency
- Visual merchandising
- After sales customer engagement
- Social media brand promotion
- Extensive product knowledge
- Brand development
- Customer Service
- Sales techniques
- Product demonstrations
- Product demonstration
Timeline
Brand Ambassador
Shark/Ninja
2013.01 - Current
Sales Manager
Taste Trends
2000.07 - 2013.01
Sales Demonstator
Kodak Printers
1997.07 - 2000.06
Sales/Demonstration Manager
Camelot Lottery
1994.01 - 1997.03
4 GCE O Levels -
Christchurch School for Girls
1962.07 - 1968.05