Mohammad Shah Alam Sumon
Dagenham,Barking and Dagenham
Summary
To obtain employment with a company that promotes quality products and provides me with opportunities to meet and exceed assigned sales goals. To gain knowledge and upgrade my skills to the best to meet the consumer’s requirement and satisfaction.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Section Leader
Swapno, Bangladesh
Dhaka
2021.01 - 2022.12
- Lead team to process and package high product volumes within target timeframes.
- Conducted regular safety and quality checks to establish stable manufacturing operations.
- Trained staff to build product lines and systems knowledge.
- Drove strong service culture through team huddles and 1:1 feedback sessions.
Retail Assistant
Aarong, Bangladesh
Dhaka
2019.02 - 2020.12
- Delivered outstanding in-store experience through positive and attentive customer service.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Processed product returns, ensuring items were clean and resaleable.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
Senior Officer
Dutch-Bangla Bank Ltd.
Dhaka
2017.04 - 2019.01
- General Banking Activities
- Outward and Inward Clearing.
- Bangladesh Automated Clearing House (BACH)
- Printing stationary and Security stationary (FDR, PO, DD, Cheque Books)
- Debit Card and Credit Card (Fresh and Renewal)
- Compliance of Anti Money Laundering activities
- Foreign Remittance.
- Loans and Advances
- Activities of Account Department
Education
Master of Business Administration - MSc International Business
Ulster University
London 2023.01 -
Master of Business Administration - Marketing
East West University
Bangladesh 2008.09 - 2010.04
Bachelor of Business Administration - Management
National University
Bangladesh 1999.02 - 2002.06
Skills
- Team huddle hosting
- Performance and error reporting
- Communication skills
- Customer-focused
Languages
English
Advanced
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Master of Business Administration - MSc International Business
Ulster University
2023.01 -
Section Leader
Swapno, Bangladesh
2021.01 - 2022.12
Retail Assistant
Aarong, Bangladesh
2019.02 - 2020.12
Senior Officer
Dutch-Bangla Bank Ltd.
2017.04 - 2019.01
Master of Business Administration - Marketing
East West University
2008.09 - 2010.04
Bachelor of Business Administration - Management
National University
1999.02 - 2002.06