Mohammad Riaz Rahman
London,UK
Summary
Highly qualified Sales Assistant with hands-on experience in retail operations, store opening and closing, cash handling, and customer service. Skilled at building rapport with customers, resolving issues quickly, and ensuring high store presentation standards. Recognized for driving sales growth through product knowledge, upselling, and efficient operations. Additionally, experienced in independent forex trading, developing strong financial analysis, risk management, and decision-making skills. Fluent in English and Bengali, enabling clear communication with a diverse customer base.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Retail Assistant
WHSmith & M&S Franchise
Warren Street
08.2022 - 09.2025
- Greet and assist customers with tailored service, ensuring a personalised shopping experience.
- Resolve complaints and issues effectively, maintaining customer satisfaction.
- Replenish stock and maintain attractive, organised displays aligned with sales trends.
- Assist in store upkeep, ensuring high hygiene and presentation standards.
- Apply strong product knowledge to increase sales and transaction values.
Independent Forex Trader
Self-Employed
01.2020 - 09.2025
- Conduct technical and fundamental market analysis to identify trading opportunities.
- Manage personal investment portfolio with disciplined risk management strategies.
- Develop and refine trading plans, monitor performance, and adapt strategies to market conditions.
- Utilise trading platforms such as MetaTrader 4/5 to execute trades effectively.
Sales Assistant
Currys, Tottenham Court Road
07.2021 - 02.2022
- Assisted customers with product selection, accessories, and purchases.
- Operated tills and processed cash, card, cheque, and mobile payments accurately.
- Promoted loyalty programs, explaining benefits to customers.
- Consistently met sales targets and KPI goals through exceptional service.
- Maintained store standards during peak trading hours.
Education
GCSEs -
Hampstead School
09.2014 - 08.2019
A Levels -
Hampstead School
Skills
- Cash Handling & Till Operations
- Upselling & Sales Growth
- Stock Management & Merchandising
- Problem Solving & Interpersonal Skills
- Financial Analysis & Risk Management
- Forex & Investment Trading (MT4/MT5)
- Languages: Fluent in English & Bengali
Projects
Forex Trading (2020 – Present): Self-directed trading project, improving financial literacy, analytical thinking, and data-driven decision-making.
Certification
Full UK Driving Licence
References
Available upon request
Timeline
Retail Assistant
WHSmith & M&S Franchise
08.2022 - 09.2025
Sales Assistant
Currys, Tottenham Court Road
07.2021 - 02.2022
Independent Forex Trader
Self-Employed
01.2020 - 09.2025
GCSEs -
Hampstead School
09.2014 - 08.2019
A Levels -
Hampstead School
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