Zainab Atif
Aberdeen,Scotland
Summary
I have developed strong organisational, communication, and time management skills through my experience in retail, customer service, volunteering, and working in fast-paced environments. I am confident working both independently and as part of a team, with a hardworking, reliable, and adaptable approach to every role I take on. I enjoy interacting with people, building positive relationships with customers, and always aim to create a welcoming and friendly experience.
I have a genuine passion for fashion and enjoy expressing creativity through personal style while keeping up to date with trends and different aesthetics. Outside of work, I enjoy travelling, discovering new food places, going to the gym, and keeping up with music and lifestyle trends. I am enthusiastic, approachable, and always eager to learn new skills and take on new challenges.
Overview
6
6
years of professional experience
Work history
Assistant Manager (Part-Time)
GAME
Aberdeen, Scotland
2023.01 - 2026.03
- Assist customers with purchases by providing tailored recommendations and sharing product knowledge on games consoles and accessories.
- Support daily store operations by maintaining high operational and visual standards consistently.
- Handle store opening and closing independently, managing cash and financial responsibilities effectively.
- Aid team members during peak times to ensure smooth store operations and enhance customer experiences.
- Organise stock, merchandise displays, and store presentation to align with company standards.
Sales Assistant (Part-Time)
A & B Food Store / Post Office
Coalsnaughton, Scotland
2020.03 - 2025.01
- Provided friendly and efficient customer support in a bustling convenience store and post office.
- Managed tills effectively while processing cash and card payments with precision.
- Guided customers in person and via phone through various enquiries and transactions.
- Organised stock and maintained shop floor presentation consistently.
Falkirk Sales Assistant (Part-Time)
Next
, Scotland
2022.01 - 2022.08
- Assisted customers with product enquiries, purchases, and styling support in busy retail environment.
- Supported stock replenishment, online order fulfilment, and general shop floor organisation.
- Maintained high visual merchandising standards and ensured store remained clean and welcoming.
- Worked effectively as part of team to achieve daily sales and operational targets.
Barista (Part-Time)
Tim Hortons
Larbert, Scotland
2021.09 - 2021.12
- Processed customer orders and payments accurately in fast-paced environment.
- Assisted in stock management and upheld cleanliness and hygiene standards during shifts.
- Collaborated with team members to facilitate efficient service during peak periods.
Sales Assistant (Part-Time)
M & D Green Pharmacy
Larbert, Scotland
2021.05 - 2021.09
- Assisted customers with prescription inquiries and purchases in professional manner.
- Supported pharmacy operations through teamwork and communication.
- Processed transactions accurately and managed customer phone inquiries professionally.
Education
Bachelor of Science - Biomedical Science
Robert Gordon University
Aberdeen Highers - Maths, Biology, English, Psychology, Chemistry, Politics, Modern Studies, RMPS, ESOL
Larbert High School
Larbert, ScotlandNational 5s - Biology, English, Maths, Geography, French, Modern Studies
Larbert High School
Larbert, ScotlandSkills
- Customer Service Excellence
- Sales & Customer Engagement
- Team Leadership & Collaboration
- Cash Handling & Till Operations
- Stock Control & Merchandising
- Communication Skills
- Organisation & Time Management
- Problem Solving
- Retail Operations
- Adaptability & Reliability
- Complaint Resolution
- Working in Fast-Paced Environments
- Time management mastery
- Sales analytics
- Quality control implementation
- Compliance awareness
- Promotions execution
- Supervisory expertise
- Leadership proficiency
- Influential networking
- Effective delegator
- Retail operations understanding
- Communication excellence
- Proactive initiative taker
- Finance management
LANGUAGES
English
Fluent
Urdu
Fluent
Punjabi
Fluent
Hindi
Fluent
Arabic
Intermediate
AWARDS
Bronze Duke of Edinburgh Award, Leadership Academy Award, John Muir Award, White Ribbon Campaign Fundraising Participation, Amnesty Group Participation, Volunteering Experience within Charity Retail Environment
Volunteering Experience
Strathcarron Hospice Charity Shop, Larbert Volunteer Sales Assistant, Larbert, Scotland, 2019-11, 2020-02, Supported daily shop operations by assisting customers and handling sales transactions, Organised donated items and prepared stock for display on the shop floor, Assisted with customer enquiries and contributed to maintaining a welcoming environment, Developed teamwork, communication, and customer service skills through voluntary work
Accomplishments
- Bronze Duke of Edinburgh Award
- Leadership Academy Award
- John Muir Award
- White Ribbon Campaign Fundraising Participation
- Amnesty Group Participation
- Volunteering Experience within
- Charity Retail Environment
References
References available upon request.
Timeline
Assistant Manager (Part-Time)
GAME
2023.01 - 2026.03
Falkirk Sales Assistant (Part-Time)
Next
2022.01 - 2022.08
Barista (Part-Time)
Tim Hortons
2021.09 - 2021.12
Sales Assistant (Part-Time)
M & D Green Pharmacy
2021.05 - 2021.09
Sales Assistant (Part-Time)
A & B Food Store / Post Office
2020.03 - 2025.01
Highers - Maths, Biology, English, Psychology, Chemistry, Politics, Modern Studies, RMPS, ESOL
Larbert High School
National 5s - Biology, English, Maths, Geography, French, Modern Studies
Larbert High School
Bachelor of Science - Biomedical Science
Robert Gordon University