Mohamed Nakmouche
London,Essex
Summary
Dedicated 19 year old with a patient and calm nature, excelling in customer service and complaint handling. Demonstrates proficiency in handling difficult customers, ensuring positive interactions and satisfaction. Skilled in table preparation, order taking, and table clearing, consistently maintaining punctuality and a positive attitude. Career goal includes advancing within the hospitality industry while enhancing customer experience through exceptional service.
Offering strong customer service skills and positive attitude. Knowledgeable about handling cash transactions and basic inventory management. Adaptable and eager to learn new tasks quickly. Ready to use and develop communication, teamwork, and problem-solving skills in the Retail industry.
Overview
2029
2029
years of post-secondary education
Work history
Waiter
Mido
Southend-on-Sea
01.2025 - 07.2025
- Facilitated payment transactions to ensure seamless customer checkout.
- Maintained restaurant cleanliness through regular sweeping and wiping.
- Communicated customer feedback to management for ongoing enhancements.
- Organised table settings to optimise dining experience.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Helped reduce waiting times by swiftly clearing tables after use.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Managed timing standards in food deliveries to minimise delays.
- Attended to customer's needs proactively for first-class waiting service.
- Polished glasses and cutlery to pristine standards.
- Assisted kitchen staff with food prep, dish washing and plating food.
Education
A-Levels - Media Studies
Mayfield School
London 09.2023 - 07.2025
GCSEs - Mathematics
Mayfield School
London /2017 - 06.2022
GCSEs - English
Mayfield School
London 09.2017 - 07.2022
Skills
- Patient and calm nature
- Handling difficult customers
- Customer Service
- Table clearing
- Positive and approachable
- Positive attitude
- Complaint handling
- Table preparation
- Order taking
- Punctuality
Affiliations
- Working out/Gym
- Music
- Sports
- Cycling
Languages
English
Fluent
Arabic
Intermediate
Spanish
Fluent
Timeline
Waiter
Mido
01.2025 - 07.2025
A-Levels - Media Studies
Mayfield School
09.2023 - 07.2025
GCSEs - English
Mayfield School
09.2017 - 07.2022
GCSEs - Mathematics
Mayfield School
/2017 - 06.2022
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