Miya Cleall
Poole,Dorset
Summary
A dedicated professional with strong competencies in Excel, Word, and PowerPoint, complemented by excellent time-management and communication skills. Demonstrates adaptability in fast-paced environments and possesses a solid foundation in customer service and teamwork. Experienced in handling confidential information, trained in Basic Life Support, Manual Handling, and Dementia Care. Volunteer experience with the Inequalities and Outreach Team at Dorset Healthcare NHS highlights a commitment to community service. Confident in cash handling and eager to leverage skills towards contributing effectively within a dynamic organisation.
I am presently studying at Cardiff University to gain a degree in Child and Young People Nursing. I have completed placements on a general and NICU Ward, and Health Visiting in the community.
Alongside my current studies, volunteer work, and extended diploma at Poole and Bournemouth College, I have developed a strong belief in equality, always showing respect, and treating everyone with empathy and compassion. I thrive in teamwork, fast-paced environments, ensuring tasks are met within the timeline given accurately.
Overview
2
2
years of professional experience
Work history
Crew member
Five Guys
Poole, Dorset
11.2022 - 09.2024
- Completed training and gained certificates for: Health and Safety, Allergen Awareness, Customer Service, Cash Handling, Food Prep and Social Media.
- Followed hygiene policies while handling food.
- Served customers during rush hours, proving advice and assistance regarding food, and resolving any complaints.
- Worked within a team to ensure food was served within the target time scale.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Trained in food safety and hygiene practices.
- Worked fast and accurately to meet customer needs and service goals.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Checked completed orders for accuracy, quality and presentation.
- Greeted incoming customers, offered menu information and documented orders.
- Prepared ingredients before busy period based on expected customer levels.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
Crew Member
Kfc
Poole, Dorset
06.2022 - 10.2022
- Serving and assisting customers, providing high-quality service.
- Completed tasks while working in a fast-pace environment, following policies and procedures.
Education
Child and Young People Nursing
Cardiff University
Cardiff 09.2024 -
Extended Diploma - Health and Social Care
Poole and Bournemouth College
Poole 09.2022 - 06.2024
GCSEs -
Magna Academy
Poole 09.2017 - 06.2022
Skills
- Competent in Excel, Word, and PowerPoint
- Good time-management
- Customer Service
- Teamwork
- Fast-Paced work adaptability
- Confident in communication
- Confidentiality
- Trained in Basic Life Support
- Completed Manual Handling Training
- Dementia Training
- Volunteer work with the Inequalities and Outreach Team, Dorset Healthcare NHS
- Confident in cash handling
Affiliations
- Pilates
- Reading
- Walking
- Live Music
- Beauty and Fashion
References
References available upon request.
Timeline
Child and Young People Nursing
Cardiff University
09.2024 -
Crew member
Five Guys
11.2022 - 09.2024
Extended Diploma - Health and Social Care
Poole and Bournemouth College
09.2022 - 06.2024
Crew Member
Kfc
06.2022 - 10.2022
GCSEs -
Magna Academy
09.2017 - 06.2022
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