CHLOE KYTE
BARROW IN FURNESS
Summary
(Personal Statement) Reliable, meticulous, and trustworthy, able to use own initiative to work alone, but equally comfortable focusing effort as part of team. Excellent communication attributes with analytical and time management skills. Excellent multi skilled worker with fantastic communication skills. Able to work in a highly pressurized environment. Able to work effectively on any project and multi –skills in many area Approachable and friendly whilst maintaining a professional manor. Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
crew member
McDonalds Fast Food
12.2021 - Current
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service and sales techniques.
- Prepared products following restaurant, health and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Conducted various administrative duties and errands.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Offered upgrade items and showcased daily specials to promote restaurant products.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
Barrow Football Club
06.2019 - Current
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service and sales techniques.
- Prepared products following restaurant, health and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Conducted various administrative duties and errands.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Stocked shelves to organize aisles in assigned department.
Gorilla Cheese
08.2021 - 04.2021
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service and sales techniques.
- Prepared products following restaurant, health and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Conducted various administrative duties and errands.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Offered upgrade items and showcased daily specials to promote restaurant products.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Stocked shelves to organize aisles in assigned department.
Teaching Assistant apprentice
Cambridge Nursery
09.2020 - 02.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Prepared variety of different written communications, reports and documents.
- Used Microsoft Word and other software tools to create documents and other communications.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Onboarded new temps by entering employee information into systems.
- Increased customer satisfaction by resolving issues.
- Used coordination and planning skills to achieve results according to schedule.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
GSCE’S -
St Bernard’s High School
Barrow In Furness 09.2015 - 07.2020
Early Years Teaching Assistant Diploma -
Cambridge Primary School
Barrow In Furness 09.2020 - 12.2022
Skills
BUSINESS EFFECTIVENESSExperience of working under pressure in busy professional environments and handling responsibilityAble to handle matters with speed and efficiency, whilst prioritising workloads and paying attention to detailExperience of interaction between internal and external bodies to deal with enquiries regarding projectsTEAMWORKExperiences in the importance and significance of working as part of a team to achieve objectivesExcellent interaction skills with colleagues and external organisations or persons, gained from my employment with my different positions in placement on work experience in holy family, waiting on at the Crown working at Barrow Football club and Gorilla cheeseCompetent and trustworthy, able to gel quickly into a team, assess my role and be given responsibilityCOMMUNICATIONOutstanding communication and customer interaction skills, with experience of communicating with a diverse range of organisations and people Particularly when dealing with customers and queries as I am approachable friendly and outgoingAbility to communicate with people or organisations in number of different ways, including personal, written correspondence and E-mailExperience of analysing information from a variety of sources, drawing conclusions and presenting to groups of people if needed on different roles and levelsQualificationsFood HygieneGCSE ResultsCNAT/1&2 -P2Combined Science Trilogy Tier F – 43Geography A- 4Religious Studies -4Mathematics Tier F -4Food Preparation and Nutrition -5English Language -6English literature – 5Teacher Training – Diploma?ADDITIONAL INFORMATIONIT SKILLSFully proficient in use of IT systems from academic and professional experience, including word processing (Word), databases & spreadsheets (Excel) and presentation software (PowerPoint) to a very high level, as well as internet and E-mail functions
Beverage preparation
Interactive communication skills
Customer engagement
Ordering procedures
Telephone etiquette
Point of sale operation
Timeline
crew member
McDonalds Fast Food
12.2021 - Current
Gorilla Cheese
08.2021 - 04.2021
Early Years Teaching Assistant Diploma -
Cambridge Primary School
09.2020 - 12.2022
Teaching Assistant apprentice
Cambridge Nursery
09.2020 - 02.2021
Barrow Football Club
06.2019 - Current
GSCE’S -
St Bernard’s High School
09.2015 - 07.2020