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 I am a highly motivated, enthusiastic, and passionate individual with a strong drive for personal and professional growth. Over the course of my career, I have gained valuable experience and developed a broad skill set that has enhanced my ability to thrive in diverse work environments. I take pride in my adaptability, which allows me to effectively navigate and excel in new situations, all while maintaining high standards of quality in my performance.    My journey has provided me with the opportunity to build confidence and take on increasing responsibility in various roles. I have consistently demonstrated my ability to learn quickly, approach challenges with a solution-oriented mindset, and deliver results that contribute to team success. Throughout my employment history, I have honed my communication, organizational, and problem-solving skills, which have proven essential in fostering positive working relationships and achieving shared goals.    One of my key strengths is my ability to maintain a mature and professional demeanour, even under pressure. I am highly responsible, and I approach every task with a methodical and diligent mindset, ensuring that I can handle any situation with efficiency and care. My friendly nature and professionalism have allowed me to work collaboratively with individuals at all levels, building trust and rapport with both colleagues and clients alike.    I am now seeking a new challenge that will allow me to leverage my diverse skill set and apply my passion for delivering high-quality work in a dynamic environment. I am particularly eager to contribute to a team where I can not only bring my strengths in problem-solving and communication but also continue to develop professionally while making a meaningful impact. I am confident that my dedication, reliability, and ability to adapt to new challenges will enable me to thrive in any role and contribute positively to the success of the organisation 

Highly skilled professional with expertise in Microsoft Excel and Word, Microsoft Teams, and Sage accounting and payroll. Demonstrates excellent telephone and email etiquette, strong problem-solving abilities, and exceptional communication skills. Known for good judgement and organisational efficiency, aiming to leverage these competencies to contribute effectively in a dynamic work environment.

Dedicated professional with expertise in reception area management and customer relationship management, ensuring seamless appointment coordination and client issue resolution. Demonstrates professional telephone etiquette and good judgement, maintaining front desk security protocols with discretion and confidentiality. Known for reliable punctuality and remaining calm under pressure, contributing to a secure and efficient workplace environment. Career goals include advancing in roles that leverage skills in client interaction and operational excellence.

I am a skilled professional with extensive experience in customer service and dealing with a wide range of members of the public after working 8 years within the NHS.
I have extensive experience with email communication and telephone interactions as well as working with various computer software packages.
I exhibit strong judgment and discretion whist maintaining upmost confidentiality with previous training and experience in health and safety, diversity and human rights as well as conflict resolution.
I am a effective communicator as well as being able to multitask and prioritise my workload regardless of the situation or it being a pressurised environment.
I am able to adapt easily to all situations and I am Committed to assisting and offering support to those in need to ensure they have a positive experience.
I am keen to take on new challenging roles whilst harnessing interpersonal skills, collaboration and problem-solving. I am very driven to deliver high-quality service and consistent results.

A passionate, energetic Master of Nursing student who is dependable, approachable and dedicated to delivering compassionate, accessible support. Willing to use the leadership and customer service skills gained throughout my college years and 4 years of work experience. I am currently pursuing my master's at Western Sydney University. I have completed the NSW Police check, working with children and vaccination requirements.

Mitchell Msungama

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Receptionist

Fulfilment associate

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Bachelor of Arts - Acting

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Receptionist

Fulfilment associate

Bachelor of Arts - Acting

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