mitalben panchal
8 Hatton road,surrey
Summary
Compassionate Care Assistant with deep understanding of patient needs, providing exceptional support in daily living activities. Strong communicator, building trusting relationships with patients and families. Adept at maintaining clean and safe environment, ensuring compliance with care plans. Brings warmth, patience, and reliability to every interaction, enhancing patient well-being and comfort.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Special Needs Passenger Assistant
Capital Car
croydon, surrey
04.2026 - Current
- Supported passengers with luggage, ensuring careful handling and storage during transit.
- Greeted passengers and provided boarding instructions.
- Met and greeted arriving, departing and transferring passengers and communicated relevant updates.
Care Assistant
Private
croydon, surrey
09.2023 - Current
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Personal care, helped with feeding
- Helped with incontinence
- Helped for walking, by doing gentle balance exercises to build strength
Care Assistant
Helping Hands
croydon, surrey
02.2022 - 09.2023
- Built strong, trusting relationships with patients by providing continuous support and delivering the best possible care.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Assisted in the implementation of care plans, tailored to individual needs.
Kitchen Assistant
Purley oak primary school
south croydon, surrey
01.2022 - 08.2023
- Washed and put away cookware, utensils and dishes.
- Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
- Supported head chef in meal prep tasks, chopping vegetables, and preparing sauces for efficient service delivery.
- Managed table settings and organisation, maintaining a clean and welcoming dining environment for patrons.
- Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
Care Assistant
Sanctuary Care (Ashna house)
croydon, surrey
08.2014 - 08.2014
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Assisted in the implementation of care plans, tailored to individual needs.
- Provided emotional support and companionship, building trusting relationships.
- Engaged in respectful communication, respecting the dignity of those in care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Documented care provided, ensuring accurate and up-to-date records were kept.
Education
NVQ Level 2 - Level 2 Diploma in Health and Social care for adults
City & Guilds of London Institute
London, ENG01-2017
Bachelor of Business Administration - Bachelors of Commerce
S P University
Ananad01-2003
Skills
- Passenger assistance
- Safety compliance
- Communication skills
- Team collaboration
- Emotional support
- Health and Safety
- Effective communication
- Care planning
- Positive attitude
- Vulnerable Adult Safeguarding
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Gujarati
Proficient
C2
Urdu
Advanced
C1
Certification
- Bachelor of commerce
- Level 2 Diploma in Health and Social Care for Adults.
Interests
- Cooking
- Travelling
- Sight seeing
Timeline
Special Needs Passenger Assistant
Capital Car
04.2026 - Current
Care Assistant
Private
09.2023 - Current
Care Assistant
Helping Hands
02.2022 - 09.2023
Kitchen Assistant
Purley oak primary school
01.2022 - 08.2023
Care Assistant
Sanctuary Care (Ashna house)
08.2014 - 08.2014
NVQ Level 2 - Level 2 Diploma in Health and Social care for adults
City & Guilds of London Institute
Bachelor of Business Administration - Bachelors of Commerce
S P University