Julie Hunt
Heanor ,Derbyshire
Summary
Offering strong interpersonal and communication skills, along with compassionate and patient approach. Knowledgeable about ensuring passenger safety, providing assistance to those with mobility challenges, and delivering excellent customer service. Ready to use and develop skills in teamwork, problem-solving, and care in a support worker role.
Friendly and patient, with strong communication skills and knack for problem-solving in dynamic environments. Possesses valuable transferable skills in customer service and time management, ensuring smooth and pleasant journeys for passengers. Committed to enhancing travel experience through a support worker role.
Experienced professional focused on ensuring safe and comfortable journeys for passengers. Skilled in providing exceptional customer service and handling diverse needs with patience and empathy. Capable of managing challenging situations calmly while maintaining high standards of care and support.
Dependable and motivated, equipped with excellent communication and problem-solving skills. Proven ability to assist passengers with empathy and ensure their comfort and safety. Committed to creating positive travel experience for all passengers.
Friendly Passenger Assistant known for creating welcoming and safe environments for passengers. Skilled at managing passenger needs and ensuring smooth operations, contributing to high customer satisfaction. Recognised for maintaining calm and professional demeanour in challenging situations, enhancing overall travel experience and safety.
Overview
9
9
years of professional experience
Work history
Passenger assistant
24x7
Worksworth, Derbyshire
2022.02 - Current
- Assisted elderly and disabled passengers, improving their commuting experience.
- Helped children and school students board safely, reducing risk of accidents.
- Handled special needs of children, elderly and individuals with disabilities.
Passenger assistant
Natajack Taxis
Heanor
2017.02 - 2021.12
- Helped children and school students board safely, reducing risk of accidents.
General sales assistant
Wilson
Eastwood , Nottinghamshire
2019.07 - 2020.07
- Handled cash register operations, ensuring accurate transactions.
- Offered additional products at point of sale, enhancing overall revenue.
- Processed refunds, exchanges whilst maintaining high level of service quality.
- Maintaining clean and organised sales floors to improve shopping experience.
- Managed queue lines efficiently during peak hours, reducing waiting time for customers.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
- Checked and unpacked deliveries to ensure product quality and correct inventory.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
Education
GCSEs - English Maths History Geography R. E
Frederick Gent Comprehensive School
South Normanton 05.1981
Skills
- Passenger comfort assurance
- Passenger safety awareness
- Handling special needs passengers
- Resilient in stressful situations
- First Aid
- Health and Safety
- Incident reporting
- Autism awareness
- Passenger risk assessments
- Wheelchair security in transit
- Vulnerable Adult Safeguarding
- First aid training
- Disability awareness
- Passenger assistance
In my free time I like to sew and do cross-stitch. I also have two parrots who keep me busy
During quiet times I like to read, sew and do cross-stitch. Living with two parrots keep me busy