Mir Tahera Jahan
London,City of London
Summary
Dynamic and customer-focused professional with a strong background in customer service and quality control. Demonstrates expertise in up-selling strategies, special events coordination, and efficient multitasking. Skilled in taking orders, communicating with kitchen staff, and handling difficult customers to ensure seamless dining experiences. Proficient in cash handling and dining area organisation, contributing to team success through effective teamwork. Committed to enhancing customer satisfaction and operational efficiency while pursuing opportunities for career advancement within the hospitality industry.
Motivated student eager to bring high attention to detail and commitment to quality service. Meets and exceeds expectations with personable communication and tireless work ethic. Productive and energetic with history or reliable performance.
Overview
5
5
years of post-secondary education
Work history
Food & beverage assistant
Cafe La Rooca
London, United Kingdom
2026.01 - 2026.03
- Followed strict alcohol serving laws maintaining legal compliance.
- Handled cash transactions accurately for seamless payment process.
- Mastered use of point-of-sale systems enhancing customer check-out efficiency.
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Provided detailed menu information to customers, facilitating informed choice making.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Managed table arrangement for maximising dining capacity during busy periods.
- Maintained clear communication with guests and kitchen staff for smooth service delivery.
- Provided first-class customer care through helpful, friendly service.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Education
Msc in Public Health - Msc in Public Health
University of East london
London 2026.01 -
Bachelor of Science - Bsc in Nursing
Square College of Nursing (University of Dhaka)
Dhaka 2016.02 - 2020.10
Skills
- Up-Selling strategies
- Special events coordination
- Taking orders
- Multitasking efficiency
- Communicating with kitchen staff
- Handling difficult customers
- Dining area organisation
- Cash handling
- Customer Service
- Quality Control
- Team work
Languages
English
Advanced
bangla
Native
Affiliations
- Cooking
- Baking
- Travelling
- Photography
Timeline
Food & beverage assistant
Cafe La Rooca
2026.01 - 2026.03
Msc in Public Health - Msc in Public Health
University of East london
2026.01 -
Bachelor of Science - Bsc in Nursing
Square College of Nursing (University of Dhaka)
2016.02 - 2020.10