Minhaz Karim
London
Summary
Accomplished professional with a strong foundation in customer orientation, workforce scheduling, and technical proficiency. Demonstrates leadership excellence and a deep understanding of customer service. Skilled in performance monitoring, communication proficiency, and resilience under pressure. Known for taking initiative and ensuring time efficiency in all tasks. Aims to leverage these competencies to drive organisational success and growth.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Shift manager
Mcdonalds
Bow
04.2022 - Current
- Maintained cleanliness and hygiene standards across the work area, delt with customer queries and issues.
- Delivered excellent customer service by overseeing staff training programmes.
- Enhanced productivity through performance monitoring and constructive coaching sessions.
- Improved team morale through effective communication and feedback practices.
- Conducted regular staff meetings, kept everyone updated about company policies or changes therein..
Education
A-Levels - Economics
Chobham Academy
London 09.2022 - 06.2024
A-Levels - Computer science
Chobham Academy
London 09.2022 - 06.2024
A-Levels - Sociology
Chobham Academy
London 09.2022 - 06.2024
GCSEs - Maths, English Language, Science, History, Mandarin, Media Studies, Business, English literature
Chobham academy
09.2017 - 06.2022
Skills
- Customer orientation
- Workforce scheduling
- Technical proficiency
- Leadership excellence
- Profit and loss understanding
- Performance monitoring
- Communication proficiency
- Resilience under pressure
- Initiative taking
- Time efficiency
Languages
English
Intermediate
Bengali
Elementary
Certification
First Aid Training with Mcdonalds, 16th December 2024 - 20th Dece
Affiliations
Gym
Football
Holidays
Timeline
A-Levels - Economics
Chobham Academy
09.2022 - 06.2024
A-Levels - Computer science
Chobham Academy
09.2022 - 06.2024
A-Levels - Sociology
Chobham Academy
09.2022 - 06.2024
Shift manager
Mcdonalds
04.2022 - Current
GCSEs - Maths, English Language, Science, History, Mandarin, Media Studies, Business, English literature
Chobham academy
09.2017 - 06.2022
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