Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Minhaz Karim

London

Summary

Accomplished professional with a strong foundation in customer orientation, workforce scheduling, and technical proficiency. Demonstrates leadership excellence and a deep understanding of customer service. Skilled in performance monitoring, communication proficiency, and resilience under pressure. Known for taking initiative and ensuring time efficiency in all tasks. Aims to leverage these competencies to drive organisational success and growth.

Overview

3
3
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work history

Shift manager

Mcdonalds
Bow
04.2022 - Current
  • Maintained cleanliness and hygiene standards across the work area, delt with customer queries and issues.
  • Delivered excellent customer service by overseeing staff training programmes.
  • Enhanced productivity through performance monitoring and constructive coaching sessions.
  • Improved team morale through effective communication and feedback practices.
  • Conducted regular staff meetings, kept everyone updated about company policies or changes therein..

Education

A-Levels - Economics

Chobham Academy
London
09.2022 - 06.2024

A-Levels - Computer science

Chobham Academy
London
09.2022 - 06.2024

A-Levels - Sociology

Chobham Academy
London
09.2022 - 06.2024

GCSEs - Maths, English Language, Science, History, Mandarin, Media Studies, Business, English literature

Chobham academy
09.2017 - 06.2022

Skills

  • Customer orientation
  • Workforce scheduling
  • Technical proficiency
  • Leadership excellence
  • Profit and loss understanding
  • Performance monitoring
  • Communication proficiency
  • Resilience under pressure
  • Initiative taking
  • Time efficiency

Languages

English
Intermediate
Bengali
Elementary

Certification

First Aid Training with Mcdonalds, 16th December 2024 - 20th Dece

Affiliations

Gym

Football

Holidays

Timeline

A-Levels - Economics

Chobham Academy
09.2022 - 06.2024

A-Levels - Computer science

Chobham Academy
09.2022 - 06.2024

A-Levels - Sociology

Chobham Academy
09.2022 - 06.2024

Shift manager

Mcdonalds
04.2022 - Current

GCSEs - Maths, English Language, Science, History, Mandarin, Media Studies, Business, English literature

Chobham academy
09.2017 - 06.2022
Minhaz Karim