Experienced professional focused on retail sales with customer-centric approach. Drive sales growth through personalised service and in-depth product knowledge. Excel in creating engaging shopping experiences and building customer loyalty.
Overview
8
8
years of professional experience
Work history
Sales assistant
Whole Foods Market
2018.10 - Current
Offered personalised shopping advice to enhance customer experiences.
Fostered a welcoming store environment by maintaining clean and well-organised displays.
Managed till operations smoothly, reducing waiting time for customers.
Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Built strong relationships with regular customers for repeat business.
Sales supervisor
Whole Foods Market
2019.06 - 2024.03
Took responsibility in phone-screening and interviewing potential candidates as well as training new team members.
Fostered a positive work environment, enhancing employee morale and productivity.
Responsible for opening and closing duties, such as ensuring sales figures and shrink are sent to the regional offices.
Cashing-up and conducting financial tasks for the store.
Upheld high-quality standards in all sales activities, reflecting positively on brand image.
Education
Bachelor of Arts - Film Studies
Queen Mary University of London
2018.10 - 2022.03
Diploma of Higher Education - Photography
London School of Photography
London
2022.06 - 2023.03
Diploma of Higher Education - Digital Marketing
ITOL Recruit
London
2026.01 -
Skills
Point of sale expertise
Customer retention
Multilingual: Fluent in English and Spanish, Intermediate in Japanese