Summary
Overview
Work history
Education
Skills
Timeline
Generic

Michelle Downton Downton

Dorchester,Dorset

Summary

Reliable individual with strong commitment to ensuring passenger safety and comfort. Possesses valuable transferable skills in customer service and time management, coupled with soft skills in communication and problem-solving. Aims to contribute to creating positive and seamless travel experience for all passengers.

Responsible Driver adept at navigation and efficient, on-time deliveries. Possess comprehensive visual memory and excellent sense of direction.

Experienced in giving passengers safe, reliable transport. Careful to follow rules governing vehicle operations, speed and maintenance. History exceeding passenger expectations with service quality and speed.

Dedicated and reliable professional with natural aptitude for safety and customer service, eager to transition into new role. Possesses strong communication skills and proven ability to navigate urban and rural routes with care. Committed to ensuring passenger satisfaction and safety in [Desired Position] role.

Overview

17
17
years of professional experience

Work history

Pcv driver

Damory
Dorchester, Dorset
2021.02 - Current
  • Adhered to local traffic laws whilst operating large vehicles in crowded urban areas.
  • Managed time effectively, ensuring punctuality in pick-ups and drop-offs.
  • Kept accurate logs of trip details for record keeping purposes.

Court security officer

Relience
Dorchester, Dorset
2009.02 - 2013.02

In charge of transporting prisoners to and from court and looking after them in court sells

  • Handled sensitive information discreetly, maintaining confidentiality of court cases and personal data at all times.
  • Maintained professionalism whilst dealing with aggressive individuals; managed to de-escalate potentially harmful situations seamlessly.
  • Assisted in emergency situations to ensure immediate response and minimal harm.
  • Cooperated with law enforcement agencies during high risk trials for improved courtroom safety.
  • Maintained order within the courthouse with vigilant monitoring of all activities.
  • Improved safety standards for staff, visitors, and judiciary members by implementing rigorous security protocols.
  • Responded quickly to alarms or incidents to minimise disruption of court proceedings.
  • Ensured secure environment by conducting thorough searches of courtrooms and adjacent areas.
  • Collaborated with security teams and emergency services to resolve urgent situations.
  • Remained flexible in rapidly moving environment and adapted to developing situations.
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations.

Education

GCSEs -

Castle feild school
Dorchester
09.1981

Skills

  • Excellent spatial awareness
  • Resilience under stress
  • Route memorisation
  • Knowledge of road rules
  • Disability awareness training
  • Punctuality and reliability
  • Remaining calm under pressure
  • Knowledge of transport law
  • Restricted space manoeuvring
  • Disability access knowledge
  • UK road sign familiarity
  • Passenger endorsement
  • Driver cpc qualification
  • Fatigue management
  • Traffic awareness
  • Cash handling
  • Customer Service
  • Calm under pressure
  • Local road knowledge
  • Economic driving
  • Passenger assistance
  • Coach driving
  • Passenger journey management
  • Non-emergency passenger transport
  • Passenger safety
  • Punctuality
  • PCV inspections
  • Double-decker bus driving
  • Customer service-oriented
  • Clear communication
  • School transportation
  • Single-decker bus driving
  • Professionalism
  • Friendly demeanour
  • Full UK driving licence
  • Passenger transportation
  • Local area knowledge

Timeline

Pcv driver

Damory
2021.02 - Current

Court security officer

Relience
2009.02 - 2013.02

GCSEs -

Castle feild school
Michelle Downton Downton