Summary
Overview
Work history
Education
Skills
Other roles
Timeline
Generic

Michael Douglas

Holywood,Ards and North Down

Summary

I have recent strong professional experience relevant to the Delivery Driver role. I can provide evidence of a strong focus on customer service and respectful customer communications. I can demonstrate a patient attitude to driving and a focus on safety on the road. I am committed to delivery service quality, aiming to use my skills in a fast paced environment. Earlier roles in my career show my ability to adapt to work successfully in a range of professional and corporate environments.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Private hire taxi driver

Streamline Taxis
York, North Yorkshire
2023.10 - 2025.10
  • Provided punctual services to satisfy customer needs.
  • Ensured passenger safety by adhering to all road regulations.
  • Adapted quickly to changing traffic situations, minimising delays.
  • Delivered exceptional customer service for positive reviews.

Customer Delivery Driver

Tesco
York
2021.11 - 2025.10
  • Provided excellent customer service during deliveries, leading to positive feedback.
  • Provided on-time deliveries, developing strong knowledge of delivery area.
  • Assisted in loading and unloading of vehicle.
  • Carried out daily vehicle inspections as per company policy.

Project Manager

North Yorkshire County Council
Northallerton, North Yorkshire
2013.09 - 2021.03
  • Delivered high-quality results while meeting strict deadlines.
  • Developed comprehensive project plans for successful delivery.
  • Ensured strong stakeholder relationships through clear communications.
  • Reported project delivery using project management tools.

Education

Bachelor of Arts - Philosophy, Politics and Economics

Oxford University
Oxford
1990.09 - 1993.06

A-Levels - Economics, Mathematics, Physics

Methodist College
Belfast
1986.09 - 1988.05

Skills

  • Customer service focus
  • Respectful customer interaction
  • Patient attitude
  • Safety focus while driving
  • Excellent spatial awareness
  • Ability to solve problems on the go

Other roles

Since Oct 2021.  Moved to Holywood as a carer for my mother, who has now moved into a local care home.

2021.  Volunteer Driver supporting clients access health appointments across York.

2000-2011 I worked for City of York Council in a number of roles in Corporate, and Commercial Services Departments.

1998-2000 I worked as a special needs housing researcher for North Lincolnshire Council.

1994 - 1998 I worked for York City Council in a variety of roles between Housing and Social Services Departments.

Timeline

Private hire taxi driver

Streamline Taxis
2023.10 - 2025.10

Customer Delivery Driver

Tesco
2021.11 - 2025.10

Project Manager

North Yorkshire County Council
2013.09 - 2021.03

Bachelor of Arts - Philosophy, Politics and Economics

Oxford University
1990.09 - 1993.06

A-Levels - Economics, Mathematics, Physics

Methodist College
1986.09 - 1988.05
Michael Douglas