Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
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Michelle Ahmetaj

Grays,Essex

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Demonstrates exceptional organisational abilities, expert multitasking, and efficiency under pressure. Proficient in SketchUp, Adobe, and Microsoft 365 with excellent communication skills. Strong background in customer service and team leadership. Committed to leveraging time-management prowess to achieve career goals in sustainable urban development.


Overview

3
3
years of professional experience
1
1
Certification

Work history

Waitress

Efsane
Longfield, Kent
04.2024 - Current
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Cultivated a friendly atmosphere with excellent interpersonal skills.

Used car salesperson

kevin car sales & HCW Ltd
Rainham, Essex
03.2024 - Current
  • Conducted successful negotiations with buyers for fair pricing deals.
  • Demonstrated thorough knowledge of vehicle specifications to assist buyers' decision-making process.
  • Ensured cleanliness and proper presentation of showroom vehicles for professional appearance.
  • Handled paperwork efficiently, reducing waiting time for customers.
  • Generated potential leads through active networking in the local community.
  • Built trust with customers to enhance dealership's credibility and increase sales.

Barista

Amalis caffe
Canterbury, Kent
09.2023 - 01.2024
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.

Waitress

The Kara
Grays, Essex
06.2022 - 05.2023
  • Improved customer satisfaction by providing efficient and friendly service.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Provided top-notch service to customers, improved overall dining experience.
  • Ensured smooth restaurant operation by effectively managing reservations system.

Education

Bachelor of Arts - Architecture and Planning

Uinversity of kent
Canterbury, Kent
09/2024 -

Foundation Degree in Arts - Architecture

University for the Creative Arts
Canterbury, Kent
09/2023 - 06/2024

GCSEs - 9 GCSE Grades 4-9

Harris Academy Chafford Hundred
Grays, Thurrock
09/2017 - 07/2021

BTEC Level 3 - Business

Harris Academy Chafford Hundred
Grays, Thurrock
09/2021 - 06/2023

Skills

  • Food service
  • Organised and reliable
  • Expert multitasker
  • Efficient under pressure
  • Time-Management prowess
  • SketchUp proficiency
  • Communication excellence
  • Adobe proficiency
  • Microsoft 365
  • Urban development understanding
  • Customer Service
  • Team Leadership
  • Sustainable design principles
  • Able to commute

Languages

English
Fluent
Albanian
Fluent

Certification

DVLA License


Timeline

Waitress

Efsane
04.2024 - Current

Used car salesperson

kevin car sales & HCW Ltd
03.2024 - Current

Barista

Amalis caffe
09.2023 - 01.2024

Waitress

The Kara
06.2022 - 05.2023

Bachelor of Arts - Architecture and Planning

Uinversity of kent
09/2024 -

Foundation Degree in Arts - Architecture

University for the Creative Arts
09/2023 - 06/2024

GCSEs - 9 GCSE Grades 4-9

Harris Academy Chafford Hundred
09/2017 - 07/2021

BTEC Level 3 - Business

Harris Academy Chafford Hundred
09/2021 - 06/2023

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Michelle Ahmetaj