Mia Webster
Petersfield,Hampshire
Summary
Friendly and approachable, with strong communication and customer service skills that ensure positive guest interactions and smooth operations. Skilled in managing time and multitasking efficiently, ensuring prompt and high-quality service. Committed to creating welcoming atmosphere and contributing to success of the role. Dedicated and always ensures to arrive early to prepare for the work day.
Overview
3
3
years of professional experience
Work History
Cafe barista
Gallery No.30
Petersfield, Hampshire
11.2024 - Current
- Delivered exceptional customer service to ensure repeat business.
- Managed opening and closing procedures efficiently ensuring readiness for each trading day.
- Responded promptly to customer complaints or issues, thus preserving positive atmosphere in the cafe.
- Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
- Collaborated with team members during busy periods to maintain smooth service flow.
- Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
Waitress and Catering Assistant
Jo's Kitchen
Petersfield, Hampshire
01.2024 - 10.2024
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Enhanced guest satisfaction through attentive and prompt service.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Met special dietary requests with careful preparation and presentation of dishes.
Stable assistant
Lavant Equestrian
Lavant, West Sussex
03.2022 - 12.2022
- Managed supplies inventory for uninterrupted stable functioning.
- Assisted farrier in shoeing process by restraining horses effectively.
- Tended to horses' basic needs, ensuring animal welfare.
- Assisted in training sessions by preparing horses.
- Improved stable hygiene by regular mucking out exercises.
- Maintained clean stables for optimal equine health.
- Contributed to efficient stable operations by timely completion of assigned tasks.
- Monitored horse behaviour to detect any signs of illness or distress.
Education
A-Levels - Outdoor Sports and Activities - Marine Maritime
Bay House Sixth Form
Gosport, Hampshire 09.2024 -
Skills
- Teamwork
- Good at taking initiative
- Communication
- Efficient work pace
- Multi-Tasking under pressure
- Patience with customers
- Cash handling
Qualifications
RYA Powerboat 2
RYA Safety Boat
RYA Competent Crew
RYA Day Skipper Shorebased Knowledge
RYA First Aid
RYA Dinghy Instructor
Bronze Arts Awards - Photography
GCSE Qualifications
English Language - Grade 8
Foundation Maths - Grade 5
Biology - Grade 7
Marine Science - Grade A
Environmental Management - B
Psychology - Grade 5
Business - Grade 5
Timeline
Cafe barista
Gallery No.30
11.2024 - Current
A-Levels - Outdoor Sports and Activities - Marine Maritime
Bay House Sixth Form
09.2024 -
Waitress and Catering Assistant
Jo's Kitchen
01.2024 - 10.2024
Stable assistant
Lavant Equestrian
03.2022 - 12.2022
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