Dixie Lu Edney
London,London
Summary
Organised and professional individual with broad experience in the performing arts, specialising in planning concerts, shows, and other activities. Demonstrates strong teamwork and cooperation skills, as well as exceptional customer service abilities. Is known by the owner of the Top Secret Comedy Club as well as the owner of the Gandalf as being hard working and interested, handling every operation with much precision. Capable of remaining calm under pressure and being invested in the customers requests. Exhibits a high level of patience and active listening. And is an individual who is sociable and compassionate, wanting to study psychology after a gap year from September 2024 to August 2025.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Cafe barista
La Grangette
Montbrun-Bocage, Haute-Garonne
09.2022 - Current
- Organised monthly weekend events such as concerts, shows and workshops.
- Created the line up for the association.
- Managed over 90 customers in one evening.
- Worked as cafe barista whilst the line up would be on hold.
- Maintained high standards of coffee preparation, tea and other beverages.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Delivered exceptional customer service to ensure repeat business.
- Painted and decorated the venue, ensuring an enhancing experience for the customers.
- Created a welcoming environment for customers by maintaining cleanliness and organisation of the place.
- Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
- Prepared fresh food items for sale, contributing to increase in revenue from food sales.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Shopkeeper
De Gandalf
Antwerp
08.2022 - 09.2024
- Ensured customer satisfaction by providing excellent service.
- Managed inventory for streamlined store operation.
- Handled cash transactions accurately to minimise discrepancies.
- Increased brand visibility with strategic product placement.
- Arranged window displays attractively to draw in potential customers.
- Created seasonal sales plans with varying stock and promotional strategies.
- Opened and closed store securely, ensuring safety of assets.
- Increased sales by 10%
Bartender
The Top Secret Comedy Club
London, London
07.2023 - 08.2024
- Managed the organisation of the place so that the shows would run swiftly.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Collaborated with team members to provide seamless service during busy periods.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Resolved customer complaints promptly to maintain good relationships.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Recommended drinks to customers, increasing overall sales.
Education
A-Levels - Music and French Literature
Lycée Saint Sernin
Toulouse 09.2021 - 08.2024
GCSEs - General
Collège Stella Blandy
Montesquieu-Volvestre, Upper Garonne 09.2017 - 08.2021
Skills
- Organisation in the performing arts
- Planning concerts, shows and other activities
- Team work and general cooperation
- Good listener
- Customer Service
- Efficient work pace
- Cash handling
- Store opening and closing
- Calm under pressure
- Very patient
- Good listener
Languages
English
Native
French
Native
Dutch
Native
Spanish
Intermediate
Affiliations
- Musician who's main instrument is the violin and who's second instruments are the piano, the accordion and the guitar.
- Interested in working out, goes running every day for at least 30 minutes.
- Making jewellery out of things such as rings and forks.
- Artist who paints for a hobbie.
- Loves painting and decorating.
- Is particularly interested in the human mind and it's behaviour.
Accomplishments
Participated in the Concours Générale des Lycées
Interests
Highly interested in anything that could offer more knowledge. Extremely willing to help with anything that could be beneficial for other individuals. Very sociable and lively with a global interested in life.
References
References available upon request.
Timeline
Bartender
The Top Secret Comedy Club
07.2023 - 08.2024
Cafe barista
La Grangette
09.2022 - Current
Shopkeeper
De Gandalf
08.2022 - 09.2024
A-Levels - Music and French Literature
Lycée Saint Sernin
09.2021 - 08.2024
GCSEs - General
Collège Stella Blandy
09.2017 - 08.2021
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