Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Mia Evans

St Davids,Pembrokeshire

Summary

Detail-oriented, with experience in cash handling, credit card processing, and EPOS operation. Adept at stocking shelves efficiently while maintaining high standards of customer service.

Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries. Ready to use and develop teamwork, problem-solving, and time management skills in retail assistant role.

Overview

4
4
years of professional experience

Work history

Retail worker

West Point Trading
St Davids, Pembrokeshire
02.2025 - Current
  • Ensured compliance with health and safety regulations, promoting a safe shopping environment.
  • Received deliveries and stocked goods on shelves efficiently for easy accessibility.
  • Maintained clean and organised store shelves for a pleasant shopping environment.
  • Followed company policies and guidelines strictly maintaining standards of operation.
  • Assisted customers with product selection, leading to improved customer satisfaction.
  • Created attractive product displays that stimulated customer interest and purchases.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.

Retail worker

FatFace
St Davids , Pembrokeshire
10.2024 - 01.2025
  • Maintained clean and organised store shelves for a pleasant shopping environment.
  • Followed company policies and guidelines strictly maintaining standards of operation.
  • Collaborated with team members to meet daily sales targets, enhancing store performance.
  • Performed price checks for customers with accuracy ensuring trust and credibility.
  • Handled returns or exchanges professionally maintaining high level of customer satisfaction.
  • Operated till accurately to ensure smooth checkout process.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Maintained meticulous store appearance through cleaning, organising and tidying of sales areas.

Front of house team member

Pilgrims Cafe OYP Information Centre
St Davids, Pembrokeshire
03.2021 - 10.2024
  • Upheld rigorous hygiene standards in all front-of-house areas.
  • Recommended menu items to guests, enhancing their dining experience.
  • Ensured smooth operation of the front desk by managing reservations and walk-ins.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Established rapport with regular diners, fostering a loyal client base.
  • Enhanced guest experience with a friendly and helpful attitude.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.

Education

Diploma of Higher Education - Graphic Design & Illustration

Pembrokeshire College
Haverfordwest, Pembrokeshire
09.2022 - 06/2024

GCSEs -

Ysgol Penrhyn Dewi
St Davids
09.2017 - 06/2022

Skills

  • Cash handling experience
  • Time management expertise
  • Stock rotating
  • Price labelling
  • Credit card processing
  • Customer Service
  • Stocking shelves
  • EPOS operation

Affiliations

  • I have a keen interest in photography and have just completed an AS level Photography course at Pembrokeshire College. I am also interested in Jewellery and ceramic design and am due to take part in a Silversmith course in the near future.

References

References available upon request.

Timeline

Retail worker

West Point Trading
02.2025 - Current

Retail worker

FatFace
10.2024 - 01.2025

Diploma of Higher Education - Graphic Design & Illustration

Pembrokeshire College
09.2022 - 06/2024

Front of house team member

Pilgrims Cafe OYP Information Centre
03.2021 - 10.2024

GCSEs -

Ysgol Penrhyn Dewi
09.2017 - 06/2022

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Mia Evans