Ruald Philson
Grantham, Lincolnshire,Lincolnshire
Summary
Reliable and customer-focused individual with strong communication and problem-solving skills, coupled with friendly and approachable demeanour. Proficient in managing point-of-sale systems and providing exceptional customer service. Eager to contribute to positive shopping experience and drive sales in [Desired Position] role.
Overview
40
40
years of professional experience
Work history
Retail worker
Asda
Grantham, Lincolnshire
2018.07 - 2025.12
- Educated customers on product features and benefits resulting in increased sales.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Managed inventory levels effectively to minimise out-of-stock situations.
Sub contractor
Self employed
Brisbane, Queensland
1985.12 - 2014.07
- Managed and coordinated subcontractors onsite, ensuring completion of projects on time.
- Maintained regular communication with clients throughout the project lifecycle, guaranteeing customer satisfaction.
- Implemented cost control measures during procurement process to limit overspending.
Education
Year 10 Junior Certificate - All subjects
MacGregor State High School
McGregor11.1972
Skills
- Relationship building with customers
- Staff rota coordination
- Cash handling experience
- Constructive criticism receptivity
- Loss prevention techniques
- Product display setup
- Returns and exchanges procedure
- Retail software usage
- Security tagging
- Dress code adherence
- Patience and diplomacy
- Returns and refunds processing
- Time management expertise
- Basic first aid certification
- Payment Processing
- Order processing
- Price labelling
- Product recommendations
- Checkout operations
- Promotions and pricing
- Store opening and closing
- Inventory counts
- Customer appreciation strategies
- Front-of-house customer care
- Refunds and exchanges
- Visual merchandising techniques
- Complaint handling
- Credit card processing
- Loyalty scheme promotion
- Loss prevention strategies
- Cash drawer management
- Merchandising and stocking
- Refund management
- Salesmanship
- Cash handling
- Complaint management
- Customer Service
- Confident communicator
- Sales techniques
- Product knowledge
- Conflict Resolution
- Outstanding customer service
- Barcode scanning
- Store opening and closing duties
- Technical product knowledge
Timeline
Retail worker
Asda
2018.07 - 2025.12
Sub contractor
Self employed
1985.12 - 2014.07
Year 10 Junior Certificate - All subjects
MacGregor State High School