Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
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Menahil Azam

London,England

Summary

Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

3
3
years of professional experience

Work history

Retail sales advisor

O2 Telefonica
London, England
07.2022 - Current
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.Updated product labelling and pricing to reflect discounts and offers.
  • Resolved customer complaints and process issues with proactive problem-solving skills.Fostered positive relationships with customers to enhance loyalty and retention.
  • Explained product benefits maximising customer engagement while driving sales.
  • Recommended merchandise based on exact customer needs, improving sales conversion rates.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Maintained orderly store to provide customers with pleasant shopping experience.
  • Inspected products for damages and expiry dates before processing refunds.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Tagged products quickly and accurately with price tags and stickers.
  • Requested and checked customer IDs at checkout for age-restricted products.

Online sales assistant

Jinny's Beauty
London, England
01.2021 - 06.2022
  • Maintained high feedback ratings through enhanced customer service.
  • Line managed assistant managers by providing support, training and personal development.
  • Trained and supported team to develop and manage online sales processes.
  • Photographed items for product and lifestyle imagery to heighten customer appeal.
  • Oversaw storage, listing and dispatch of goods to maximise sales through different online platforms and outlets.
  • Optimised online sales by reviewing category growth opportunities and stock strategies.

Education

Bachelor of Science - Pharmacology

London Metropolitan University
London
10/2020 -

A-Levels - Science, Chemistry, Physics, English

Punjab College
Faisalabad
03/2017 - 05/2019

Skills

  • Exemplary customer service
  • self-starter
  • Superb time management
  • Results driven
  • Upselling expertise
  • Outgoing and enthusiastic
  • Results-orientated
  • Face-to-face selling
  • Online sales
  • Target-driven
  • Efficient multitasker
  • Confident communicator
  • Store management
  • Inventory control
  • Flexible schedule
  • Employee training
  • Team-orientated

Languages

English
Upper intermediate
Urdu
Native
Punjabi
Native

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Retail sales advisor

O2 Telefonica
07.2022 - Current

Online sales assistant

Jinny's Beauty
01.2021 - 06.2022

Bachelor of Science - Pharmacology

London Metropolitan University
10/2020 -

A-Levels - Science, Chemistry, Physics, English

Punjab College
03/2017 - 05/2019
Menahil Azam