Summary
Overview
Work history
Skills
Certification
Work availability
Timeline

Melva Small

Bristol,Bristol

Summary

Dedicated Housing Support Worker with a passion for improving the lives of vulnerable, drug and alcohol dependency service users through effective social support. Using exceptional communication, organisation and planning abilities to achieve positive outcomes in diverse scenarios.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Support Worker (Housing)

The Riverside Group
Bristol, Avon
06.2021 - Current
  • Provided person-centred advice and guidance, aiding service user progress towards independent living.
  • Ensured service users felt confident in effective budgeting and rent payment through stressing the importance of making payments on a regular bases and setting up a budgeting plan.
  • Managed a large caseload of 11 clients covering varied needs, including mental health, homeless and alcohol misuse issues.
  • Developed and implemented target client support plans, carrying out thorough risk assessments in line with rules and regulations.
  • Listened to clients' current struggles to signpost relevant support.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Assessed clients and documented information for records and analysis.
  • Collaborated with external support providers to maintain good care continuity.

Relief Support Worker

The Riverside Group
Bristol, AVON
06.2013 - Current
  • Maintained individualised updated information on the SP computer system throgh daily contact and working together with their support workers keeping their Support workers updated, to ensuring these vulnerable clients' needs were consistently met.
  • Assisted clients with completing domestic tasks from encouraging to take a bath to keeping their room clean to facilitate excellent hygiene habits and promote mental well-being.
  • Completed structured needs and risk assessments to determine levels of danger and develop effective safety plans.

Skills

  • Risk assessment
  • Caseload management
  • Support coordination
  • Social care
  • Documentation management
  • Team Building
  • Staff Management

Certification

  • Level 5 CPD Award in Health and Social Care Management. Oplex Careers November 2018 to October 2019.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse

Timeline

Support Worker (Housing) - The Riverside Group
06.2021 - Current
Relief Support Worker - The Riverside Group
06.2013 - Current
Melva Small