Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
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IRENE HARPER

MENTAL HEALTH SUPPORT WORKER
PLAISTOW,City of London

Summary

Dedicated Housing Support Worker with a passion for improving the lives of service users through effective social support.

Using exceptional communication, organisation and planning abilities to achieve positive outcomes in diverse scenarios.

Accomplished Housing Support Worker with extensive experience in health and social care, working tirelessly and effectively to aid positive service-user outcomes.

Skilled in building supportive, professional relationships through outstanding communication and case management.

Compassionate Housing Support Worker, dedicated to improving service user independence .

Effectively and professionally handling diverse caseloads through exceptional organisational abilities and a passion for quality care.

Compassionate social work professional with years of experience devising and implementing successful support programmes.

Dedicated and driven to deliver positive outcomes for diverse client bases. Meticulous in assessment and monitoring to deliver necessary resources for individualised needs.

Caring and empathetic support worker with over 15 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.

Reliable support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Support Worker (Housing)

Brook Street
LONDON, STRATFORD
01.2015 - Current
  • Completed accurate, thorough reporting on service use, regularly monitoring performance against specific targets.
  • Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
  • Provided life-cycle case management to diverse service users.
  • Offered bespoke support to service users, aiding their work towards optimised independence.
  • Managed a large caseload of 11 clients covering varied needs, including mental health, homeless and alcohol misuse issues.
  • Adapted support where possible to increase service accessibility.
  • Listened to clients' current struggles to signpost relevant support.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Liaised with external and internal professionals to provide holistic support.
  • Collaborated with external support providers to maintain good care continuity.
  • Helped service users to gain ability to function independently in society.
  • Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Led group activity programmes to support independence and encourage community inclusion.

Mental Health Support Worker

HESTIA CARE AND SUPPORT
London, City of London
01.2008 - Current


  • Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
  • Helped clients make informed decisions and follow individual treatment plans.
  • Assisted clients to achieve personal and treatment-related goals.
  • Assessed client mental health in detail to establish treatment options and develop treatment plans.
  • Collaborated with other healthcare professionals to design treatment plans.
  • Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
  • Maintained confidentiality of clients' information.
  • Provided timely intake, assessment and appropriate intervention to clients experiencing crises.
  • Developed relationships with medical, welfare and educational agencies serving client needs.
  • Inputted patient information and records on database to maintain accurate documentation.
  • Initiated risk assessments to examine psychological and social factors.

Education

Bachelor of Arts WITH HONOURS - HEALTH CARE MANAGEMENT

ARDEN UNIVERSITY LONDON
London
06.2019 - 03.2021

PEARSON BTEC LEVEL 5 HND DIPLOMA - HEALTH AND SOCIAL CARE

ICON COLLEGE OF TECHNOLOGY AND MANAGEMENT
London
09.2014 - 07.2016

BTEC DIPOLMA IN EDUCATION AND TRAINING LEVEL 5 - EDUCATION

COLLEGE OF COMMERCE AND IT
LONDON
06.2017 - 06.2018

Skills

  • Care plan development
  • Life skills development
  • Medication administration
  • Care needs assessment
  • Development support
  • Support group management
  • Clean driving record
  • Safeguarding policies
  • Care management
  • Quality improvement techniques
  • Activities of Daily Living
  • Quality Assurance reporting

Languages

English
Advanced
YORUBA
Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Bachelor of Arts WITH HONOURS - HEALTH CARE MANAGEMENT

ARDEN UNIVERSITY LONDON
06.2019 - 03.2021

BTEC DIPOLMA IN EDUCATION AND TRAINING LEVEL 5 - EDUCATION

COLLEGE OF COMMERCE AND IT
06.2017 - 06.2018

Support Worker (Housing)

Brook Street
01.2015 - Current

PEARSON BTEC LEVEL 5 HND DIPLOMA - HEALTH AND SOCIAL CARE

ICON COLLEGE OF TECHNOLOGY AND MANAGEMENT
09.2014 - 07.2016

Mental Health Support Worker

HESTIA CARE AND SUPPORT
01.2008 - Current
IRENE HARPERMENTAL HEALTH SUPPORT WORKER