MELANIE STANTON

• Cleaned up spaces after events, collecting rubbish, sanitising surfaces.
• Sold and served refreshments to customers, promoting fun atmosphere.
• Washing up cutlery and crockery after use.
• Serve hot beverages.
• Till operations using cash payments.

• Checked ID cards diligently to ensure legal drinking age compliance.
• Collaborated with colleagues effectively for improved team performance.
• Suggested suitable beverages based on client preferences, improving their overall experience.
• Ensured customer satisfaction by providing excellent bar service.

• Serving breakfast and lunch meals
• Expedited food preparation processes to meet peak demand times in the restaurant.
• Improved kitchen efficiency by streamlining food prep processes.
• Maintained cleanliness and organisation in assigned station, ensuring safe working environment.
• Observed strict hygiene practices to ensure food safety standards were met at all times.

March 2024 - July 2024

The Bell at Tong

July 20204 - Nov 2025

The Dog at Harvington and 1 day a week at The Bandon Arms, Bridgnorth

• Undertook additional responsibilities willingly, displaying commitment towards job role.
• Engaged productively in teamwork activities; fostered stronger relationships among colleagues.
• Worked diligently to meet customer needs, resulting in increased satisfaction levels.
• Developed practical skills for enhanced productivity through hands-on training.
• Took initiative in learning new techniques, leading to improved performance.
• Commended for punctuality and consistent regular attendance which contributed to the team's morale.
• Adhered strictly to company policies and procedures, promoting a professional work atmosphere.
• Adapted quickly to changing work requirements, maintaining high-performance standards under pressure.
• Shadowed senior team members to observe established processes and best practices.
• Adjusted quickly to new environments, working confidently with minimal supervision.
• Attended necessary training and completed assessments.
• Embraced feedback from supervisors and peers to improve performance.
• Engaged in on-the-job training to enhance skills related to specific trades.
• Completed related coursework on time and to high standard.
• Finished on-the-job training within set deadlines.
• Applied theoretical knowledge acquired during coursework to real-world work scenarios.

• Improve guest experience by providing prompt ordering, courteous service, and accurate payments.
• Handled customer complaints to achieve resolution and maintain satisfaction.
• Delivered consistent high-quality service under high pressure situations.
• Managed reservations for prompt and efficient seating of guests.
• Coordinated with team members, ensuring seamless front of house operations.
• Collaborated with kitchen staff for timely delivery of meals.
• Adhered strictly to health and safety guidelines, ensuring safe dining environment.
• Greeted and directed visitors, creating positive and welcoming first impression.

• I was a Night Porter, setting up function rooms, doing room service, cleaning the bar and restaurant. I also did Night Audit reports and all the financial takings for the day. I was also liable for counting the safe and made sure all the hotel keys were kept safe.
• Odd jobs here and there but nothing to keep me as only temp work through an agency
• Handled late-night check-ins and check-outs efficiently, providing seamless service.
• Managed early morning breakfast setup, improving dining room efficiency.
• Prepared conference rooms before meetings for smooth business proceedings.
• Ensured security by patrolling premises throughout the night.

• I’m a night porter doing various jobs over night and have experience in Opera Computer Systems. I also set up for various functions and breakfast.
• Maintained cleanliness of common areas to improve hotel standards.
• Handled late-night check-ins and check-outs efficiently, providing seamless service.
• Provided excellent customer service for overall guest satisfaction.
• Coordinated with day staff about any incidents or issues noted whilst on duty.
• Ensured security by patrolling premises throughout the night.
• Handled keys securely; helped maintain orderliness in all processes.
• Prepared conference rooms before meetings for smooth business proceedings.
• Managed early morning breakfast setup, improving dining room efficiency.
• Processed various payment types, including room charges, cash, checks, debit and credit with accuracy.
• Greeted and checked-in guests promptly and professionally.
• Posted new charges to customers' rooms and compiled itemised statements.

• I worked in the kitchen preparing veg, cleaning equipment, and washing up after lunch/dinner service
• Prepared ingredients for increased speed of cooking process.
• Maintained cleanliness throughout the kitchen for improved hygiene standards.
• Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
• Adhered to health and safety regulations with careful handling of food and equipment.
• Unloaded deliveries promptly for immediate storage and use of fresh produce.
• Cleaned utensils, achieving a more efficient work environment.
• Assisted chefs with meal preparations for smoother service during peak hours.
• Assisted in stock rotation, reducing spoilage and wastage of ingredients.
• Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
• Washed dishes quickly after meals service to free up space in the kitchen area.
• Kept kitchen areas clean, orderly and well-stocked for smooth service.
• Observed health and hygiene standards to minimise food contamination.
• Rotated stock to keep ingredients fresh.
• Assisted in preparation of meals to exact recipes.
• Washed, peeled and chopped vegetables to be used in dishes.
• Mastered different types of cuisine, catering to diverse needs.

• I mainly do front of house cleaning but can do bedrooms on occasion as well. I am good at time keeping, punctual, honest and reliable
• Completed deep cleaning tasks resulting in a germ-free environment.
• Made beds daily to ensure a neat bedroom area.
• Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
• Created welcoming atmosphere with regular dusting and vacuuming of rooms.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
• Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
• Delivered faultless cleanliness standards and exceptional guest care.
• Vacuumed, mopped and polished floors to achieve high-quality finishes.
• Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.

• Worked at Busy Bee Cleaning from 1 June 2010 till 19 July 2010. I was a cleaner and cleaned offices. Emptying bins, dusting, cleaning desks and hovering.
• Ensured safe workspace by removing potential hazards from office floor.
• Kept carpets fresh and clean through vacuuming, stain removal tasks.
• Promoted professional appearance of office with regular cleaning tasks.
• Improved air quality with regular dusting of vents and ceiling fans.
• Sustained cleanliness in kitchen areas by wiping down appliances after use.
• Worked quickly to complete cleaning within allotted timeframes.
• Emptied and cleaned trash cans following procedures.
• Vacuumed carpeted areas and mopped hard floors.
• Wiped down fixtures to remove built-up dust and maintain appearance.
• Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.

• Provided friendly and efficient customer service for repeat business.
• Greeted customers warmly upon arrival, creating a welcoming environment.
• Ensured customer satisfaction by providing excellent bar service.
• Adhered strictly to health and safety regulations whilst at work.
• Attended relevant training sessions to enhance skills and knowledge.
• Demonstrated detailed knowledge of various beers and spirits to assist customer choices.
• Prepared drinks accurately and swiftly, minimising waiting time for customers.
• Cleaned glasses and utensils properly after use for hygiene maintenance.
• Handled cash till efficiently for smooth transactions.
• Served alcohol according to bar protocols, checking IDs and refusing to serve inebriated customers.
• Handled bar transactions and cash ups with meticulous accuracy, eliminating error.
• Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.

• Provided friendly and efficient customer service for repeat business.
• Handled cash till efficiently for smooth transactions.
• Demonstrated detailed knowledge of various beers and spirits to assist customer choices.
• Handled complaints effectively, resulting in satisfied customers despite initial issues.
• Attended relevant training sessions to enhance skills and knowledge.
• Assisted bartenders during busy periods, contributing to efficient operations.
• Greeted customers warmly upon arrival, creating a welcoming environment.
• Maintained clean and organised bar area to enhance customer experience.
• Adhered strictly to health and safety regulations whilst at work.
• Prepared drinks accurately and swiftly, minimising waiting time for customers.
• Refilled bar counter and fridges with snacks, ice and drinks.
• Delivered excellent customer experiences by maintaining consistent, attentive and timely customer service.
• Maintained clean, hygienic bar environments, continuously prioritising adherence to safety and security policies.
• Served alcohol according to bar protocols, checking IDs and refusing to serve inebriated customers.
• Took and placed orders at bar and tables.
• Acted as bar, floor, or stewarding team depending on venue needs.
• Rotated stock, paying attention to use-by dates.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Maintained bar stocks, replenishing daily as necessary.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
• Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
• Measured, weighed and mixed ingredients following recipe formulae and procedures.
• Ensured customer satisfaction by providing excellent bar service.

• Unloaded deliveries promptly for immediate storage and use of fresh produce.
• Improved kitchen efficiency by assisting in food preparation tasks.
• Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
• Helped in the plating of dishes for enhanced visual appeal and presentation.
• Cleaned utensils, achieving a more efficient work environment.
• Assisted chefs with meal preparations for smoother service during peak hours.
• Assisted in stock rotation, reducing spoilage and wastage of ingredients.
• Adhered to health and safety regulations with careful handling of food and equipment.
• Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
• Maintained cleanliness throughout the kitchen for improved hygiene standards.
• Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
• Prepared ingredients for increased speed of cooking process.
• Kept kitchen areas clean, orderly and well-stocked for smooth service.
• Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Monitored storage temperature controls, keeping stored ingredients fresh.
• Carried out wide variety of tasks to maintain optimal service delivery.
• Followed checklists to keep kitchen areas clean, stocked and sanitised.
• Received and unpacked incoming deliveries, rotated existing stock and put away new items.
• Mastered different types of cuisine, catering to diverse needs.

• Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
• Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
• Maintained cleanliness throughout the kitchen for improved hygiene standards.
• Washed dishes quickly after meals service to free up space in the kitchen area.
• Helped in the plating of dishes for enhanced visual appeal and presentation.
• Adhered to health and safety regulations with careful handling of food and equipment.
• Improved kitchen efficiency by assisting in food preparation tasks.
• Prepared ingredients for increased speed of cooking process.
• Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
• Assisted chefs with meal preparations for smoother service during peak hours.
• Assisted in stock rotation, reducing spoilage and wastage of ingredients.
• Kept kitchen areas clean, orderly and well-stocked for smooth service.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Used kitchen equipment as instructed and to safety protocols.
• Rotated stock to keep ingredients fresh.
• Cooperated well with kitchen teams, improving workflow and raising working standards.

• Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
• Respected privacy and dignity of each resident during provision of care services.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
• Fed clients with severe limitations and assisted more mobile clients with self-feeding.
• Assisted clients with adapting to life changes due to bodily or brain injuries.

• Performed laundry duties, providing clean linen at all times.
• Worked closely with other staff members for efficient operations.
• Prepared breakfast to ensure guests started their day right.
• Facilitated smooth running of bar and restaurant area, improving dining experience.
• Managed bookings for improved organisation.
• Enhanced hotel reputation with excellent customer service skills.
• Coordinated luggage handling, reducing wait time for guests.
• Collaborated with housekeeping staff to maintain cleanliness.
• Met health and safety regulations by conducting routine checks.
• Maintained high standards of cleanliness in all areas.
• Ensured prompt room service delivery for enhanced guest comfort.
• Cleaned rooms for an inviting atmosphere.
• Visually inspected rooms to ensure they met hotel standards.
• Worked with reception staff to communicate room availability and readiness for incoming guests.
• Kept lob and entrance areas clean and organised to create welcoming first impression for guests.
• Handled equipment, chemicals and materials with caution.
• Maintained professional appearance throughout shifts, reflecting positively on establishment image.
• Completed side duties such as refilling condiments, contributing to organised workplace.
• Delivered excellent customer service through friendly and polite interaction.
• Worked collaboratively with kitchen staff for efficient service delivery.
• Helped reduce waiting times by swiftly clearing tables after use.
• Maintained knowledge of menu items, leading to accurate order taking.
• Remained calm under pressure, ensuring better performance during peak hours.
• Cleaned and set tables quickly after customers left to maximise restaurant capacity.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Delivered food and drinks from kitchen to respective tables to meet timely expectations.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Attended to customer's needs proactively for first-class waiting service.
• Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
• Polished glasses and cutlery to pristine standards.
• Assisted kitchen staff with food prep, dishwashing and plating food.
• Contributed to food presentation, enhancing visual appeal for diners.
• Enforced health and safety guidelines amongst the team, promoting a safe working environment.
• Managed waste efficiently to minimise restaurant costs.
• Maintained high hygiene standards throughout kitchen operations.
• Organised storage areas for easy access to ingredients during busy periods.
• Trained under experienced chefs increasing professional culinary skills.
• Met high standards of food hygiene and safety.
• Complied with food safety regulations.
• Supported food service in busy restaurant environment.
• Remained calm and effective in fast-paced kitchen environments to promptly deliver high-quality dishes.
• Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
• Set kitchen standards governing cooking procedures, garnishes and food presentation.
• Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.