Jade Baxter
Halifax
Summary
Accomplished professional with extensive expertise in management, specialising in staff recruitment and motivation and menu development. Demonstrates proficiency in cash handling, stock control, and scheduling staff rotas, ensuring efficient operations and high-quality customer service. I am passionate about cooking and food service, known for thriving in fast paced environments. I am currently renewing my Level 3 hygiene certificates as well as my allergens and my first aid as they have recently run out of date. I enjoy learning new things and I am motivated to expand my skills through further training.
Overview
12
12
years of professional experience
14099
14099
years of post-secondary education
Work history
Cafe and bar manager
The gate cafe & bar
Halifax , West yorkshire
01.2021 - 05.2025
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Promoted special offers and events via social media platforms boosting brand visibility.
- Supervised daily activities of 20 café staff.
- Coordinated between kitchen staff and servers during peak hours ensuring seamless service.
- Fostered positive work environment, leading to improved team morale.
- Incorporated feedback from customers into menu adjustments enhancing overall experience.
- Managed inventory to avoid stock shortages or excesses.
- Trained new staff members to maintain quality of service delivery.
- Upheld high cleanliness standards for optimal dining experience.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Delivered in-depth training to all staff, promoting strong service performance.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Worked collaboratively with the Head Chef to develop menus using fresh, seasonal produce.
- Recommended improvements to management which led to reduced operational costs.
- Conducted financial tasks such as cash handling and till reconciliation, ensuring accuracy.
- Ensured adherence to food hygiene regulations, safeguarding public health.
- Maintained safe working and guest environments, reducing injury and incident risks.
Café assistant/manager
Concorde Café
, West yorkshire
10.2013 - 01.2021
- Promoted to manager at the age of 20 after working with the new owner for 3 years
- Delegated tasks to team members efficiently improving overall productivity.
- Managed daily operations to ensure smooth running of the shop floor.
- Created a positive work environment, resulting in higher employee morale.
- Handled stock control duties, preventing overstocking or shortages.
- Coordinated hiring, recruitment and training strategies to build a successful team.
- Organised financial and operational data to help with yearly budgeting and planning.
- Complied strictly with health and safety regulations whilst on site.
Education
GCSEs - Maths
Park lane high school
Halifax, CalderdaleGCSEs - English
Parklane high school
Halifax, CalderdaleGCSEs - Science
Park lane high school
Halifax, CalderdaleGCSEs - Hospitality & Catering
Park lane high school
Halifax, CalderdaleGCSEs - Media studies
Park lane high school
Halifax, CalderdaleGCSEs - I.C.T
Park lane high school
Halifax, CalderdaleNVQ Level 3 - Health and social care
Calderdale college
Halifax, CalderdaleSkills
- Bookkeeping basics
- Restaurant layout planning
- Cash handling
- Staff motivation
- Recruitment and hiring
- Stock control
- Customer Service
- Quality Control
- Scheduling staff rotas
- Event planning experience
- Pressure handling
- Knowledge of hygiene standards
- Till operations proficiency
- Menu development capabilities
- Risk Management
- Cleaning and sanitation procedures
- Kitchen equipment maintenance
- Purchasing decision-making
Affiliations
- I enjoy cooking and experimenting in the kitchen.
- I like having a catch up with family and friends usually involving a coffee shop/cafe
Timeline
Cafe and bar manager
The gate cafe & bar
01.2021 - 05.2025
Café assistant/manager
Concorde Café
10.2013 - 01.2021
GCSEs - Maths
Park lane high school
GCSEs - English
Parklane high school
GCSEs - Science
Park lane high school
GCSEs - Hospitality & Catering
Park lane high school
GCSEs - Media studies
Park lane high school
GCSEs - I.C.T
Park lane high school
NVQ Level 3 - Health and social care
Calderdale college
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